Soha Ahmed
East Northport,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Best Medical Care PC.
2022.12 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Taught patients about medications, procedures, and care plan instructions.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Front Desk Receptionist
Best Medical Care PC.
2022.12 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
Accessioning Technician
Acutis Diagnostics
2021.08 - 2023.10
- Facilitated increased productivity among team members by providing cross-training opportunities as needed.
- Contributed to the reduction of specimen rejection rates by adhering to strict handling procedures.
- Exceeded established performance benchmarks consistently while maintaining a high level of accuracy throughout daily tasks.
- Increased accuracy in test ordering by verifying physician orders and clarifying discrepancies when necessary.
- Improved sample processing efficiency by implementing a streamlined accessioning workflow.
- Actively participated in quality assurance initiatives, leading to consistent improvements in overall laboratory performance metrics.
Quality Control Inspector
Acutis Diagnostics
2021.08 - 2022.10
- Inspected quality of accessioning done for samples such as Blood, Urine, Covid, UTI, Stool, and STI.
- Communicated with production team members about quality issues of the Accessioning team.
- Inspected quality of work, taking note of functionality, appearance and other specifications before sending off for testing.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
Bachelor of Science - Psychology/ Biology
City College of New York of The City University of New York, The
New York, NY08.2023
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
- Payment Collection
- Healthcare Software Proficiency
- Data Entry
- Laboratory Specimen Collection
- Fluent in Urdu, Hindi, English
- Conversant in Korean, Spanish, Punjabi
- Decision-Making
Timeline
Medical Assistant
Best Medical Care PC.
2022.12 - Current
Front Desk Receptionist
Best Medical Care PC.
2022.12 - Current
Accessioning Technician
Acutis Diagnostics
2021.08 - 2023.10
Quality Control Inspector
Acutis Diagnostics
2021.08 - 2022.10
Bachelor of Science - Psychology/ Biology
City College of New York of The City University of New York, The
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