Open To Work
Sohrab Khan
Andover,NJ
Work Preference
Summary
Quality focused at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
9
9
Languages
1
1
Certification
8
8
years of professional experience
Work History
Store Lead
Walmart
Phillipsburg, New Jersey
08.2024 - Current
- Developed strategies to increase sales and improve efficiency of store processes.
- Implemented strategies to reduce shrinkage rates within the store.
- Regularly communicated with upper management regarding operational matters affecting the business.
- Assisted in hiring and training new employees.
- Supervised team members on their assigned tasks throughout the day.
- Worked closely with vendors to ensure quality products were delivered on time.
- Monitored store performance metrics, such as sales, profitability, and customer satisfaction.
- Addressed any employee issues or concerns in a timely manner.
- Provided exceptional customer service to all customers.
- Created weekly reports detailing sales figures and other pertinent information related to the store's performance .
- Analyzed sales data to identify trends in order to optimize stock levels accordingly.
- Resolved customer complaints in a timely manner.
- Served as a role model for other employees by demonstrating superior work ethic.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
- Created successful plans to maximize profits and reduce loss.
- Increased sales by optimizing in-store promotional strategies.
Store Lead
walmart
Newburgh, NY
05.2022 - 08.2024
Coach
Walmart
Monreo, NY
05.2021 - 05.2022
Store Manager
Family Dollar
Paterson, NJ
03.2018 - 05.2021
Education
Bachelor of Commerce - Accounting
Periyar University
Salem, India02-2012
ECH - Cyber Security
Hacker Scool
Bangalore, IndiaSkills
- Time Management
- Customer Service
- Team building
- Decision-Making
- Data Management
- Problem Resolution
- Relationship Building
- Analytical and Critical Thinking
- Research
- Active Listening
- Friendly, Positive Attitude
- Talent Recruitment
- Budget Administration
- Employee Training
- Partnership Building
- Promotional planning
- Competitor Monitoring
- Payroll Management
- Project Management
- Operations Management
- MS Office proficient
- Team Leadership
- Advanced multitasking
Affiliations
- Love Cooking/ Learning to cook international Cuisine
- Reading
- Sports
- Love Animals
Languages
English
Full Professional
Hindi
Native/ Bilingual
Arabic
Limited
Bengali
Limited
Gujarati
Professional
Marathi
Limited
Punjabi
Limited
Telugu
Professional
Urdu
Native/ Bilingual
Accomplishments
- Shrink Control
Certification
- Diploma In Business Administration
Timeline
Store Lead
Walmart
08.2024 - Current
Store Lead
walmart
05.2022 - 08.2024
Coach
Walmart
05.2021 - 05.2022
Store Manager
Family Dollar
03.2018 - 05.2021
ECH - Cyber Security
Hacker Scool
Bachelor of Commerce - Accounting
Periyar University