Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Solana Storey

Las Vegas,NV

Summary

Highly motivated and meticulous individual with experience in customer service and restocking product at companies such as Chick-Fil-A. Strong attention to detail and engagement skills; improved guest experience and transaction processing Proficient on counting currency, preparing visual merchandising skills that ensures delivery of high-quality service and operational excellence.

Overview

2
2
years of professional experience

Work History

Cashier

Chic-Fil-A
Las Vegas, NV
02.2024 - 09.2024
  • Responsible for the guest experience by taking orders quickly and efficiently.
  • Managing their cash drawers.
  • Creating a positive and engaging guest experience by making eye contact, sharing a smile, and staying connected with the guest.
  • Assist in stocking products and paperware in the front of house.

Sales Associate

Dick Sporting Goods
Las Vegas, NV
11.2023 - 01.2024
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Used technology resources to assist customers in locating and selecting items.

Cashier

Chick-Fil-A Restaurant
Las Vegas, NV
02.2023 - 09.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Associate of Arts - Criminal Justice

College of Southern Nevada
Las Vegas, NV
05-2026

Skills

  • Product restocking
  • Drawer balancing
  • Returns processing
  • Attention to detail
  • Currency counting
  • Visual merchandising
  • Product recommendations
  • Customer service

Affiliations

  • College of Southern Nevada Cheerleading 2023-2026

Timeline

Cashier

Chic-Fil-A
02.2024 - 09.2024

Sales Associate

Dick Sporting Goods
11.2023 - 01.2024

Cashier

Chick-Fil-A Restaurant
02.2023 - 09.2023

Associate of Arts - Criminal Justice

College of Southern Nevada

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Solana Storey