Soledad Aguina
Bryan
Summary
Retail management professional with a strong record of enhancing productivity and optimizing operations. Proven ability to improve team performance through effective leadership and strategic inventory management. Experienced in childcare, focusing on creating safe environments and fostering strong communication with parents. Skilled in promoting healthy habits and ensuring child engagement and safety.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Shift Manger
Mcdonalds
Bryan
07.2023 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Managed daily cash intake, ensuring accurate register counts and profit tabulation.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Supported employees in completing tasks during peak periods to maintain service levels.
- Trained new employees on procedures and customer service standards to enhance team effectiveness.
- Communicated with other shift managers to facilitate a continuum of customer service.
- Responded quickly and effectively to emergency situations.
- Assisted in troubleshooting technical issues to minimize downtime.
Childcare Provider
Babysitting Service
Bryan
05.2019 - 08.2023
- Supervised children during playtime and activities.
- Prepared meals and snacks to promote healthy eating habits among children.
- Implemented safety protocols to ensure a secure environment for all children.
- Organized games that promoted learning and development.
- Communicated with parents about children's daily activities and needs.
- Cared for children of various ages, assisting with feeding, dressing, and daily activities to support their individual needs.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Maintained a clean, safe, and welcoming environment for children.
Education
High School Diploma -
Rudder High School
Bryan , Tx05-2019
Associate of Applied Science - Cloud Computing
Blinn College
Bryan, TX 05.2023 - 05.2026
Skills
- Inventory management
- Customer service and support
- Complaint resolution
- Safety protocols
- Problem solving
- Multitasking and prioritization
- Child supervision
- Behavior monitoring
- Diaper changing
Languages
Spanish
Native/ Bilingual
Timeline
Shift Manger
Mcdonalds
07.2023 - Current
Associate of Applied Science - Cloud Computing
Blinn College
05.2023 - 05.2026
Childcare Provider
Babysitting Service
05.2019 - 08.2023
High School Diploma -
Rudder High School