Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Soledad Dereme

Orlando

Summary

Expert in financial services with a focus on insurance verification and cost estimation. Guides patients in identifying financial assistance options, ensuring accurate billing processes to enhance operational efficiency and patient satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Financial Counselor I

Winnie Palmer Hospital for Women and Children
Orlando
09.2025 - Current
  • Guided patients in identifying available financial assistance options to reduce healthcare costs
  • Prepared cost estimates to inform patients of potential out-of-pocket expenses
  • Conducted insurance verification to ensure accurate billing and reimbursement
  • Verifying Patient Records

A/R Lead

SMS National
Longwood
10.2020 - 11.2025
  • Processed payment transactions to ensure timely revenue recognition
  • Verified billing and payment status to maintain accuracy of financial records
  • Resolved discrepancies in payment amounts to uphold compliance and prevent revenue loss
  • Filed reconsideration requests for claims

Function Lead

Walgreens Centralized Services
Orlando
03.2018 - 10.2020
  • Planned daily functions to optimize workflow and meet operational targets
  • Supervised employees to ensure task completion and support team goals
  • Collaborated in meetings to align on team objectives and strategies
  • Managed escalation calls to resolve customer issues
  • Processed employee timecards for payroll accuracy
  • Transfer/Refill Prescriptions
  • Call Doctor's Office
  • Updated patients on medication status and co-payment details

Education

Master's degree - Health Information Management

University of Maryland-University College
Maryland
12-2026

Certificate - Pharmacy

Pharmacy Tech Scholar
Online
08-2026

Bachelor of Science - Health Information Management

Seminole State College of Florida
Altamonte Springs, FL
12-2021

High school diploma -

Maynard Evans High School
Orlando, FL
05-2013

Skills

  • Billing and coding
  • Insurance verification
  • Terminology expertise
  • Healthcare financing
  • Regulatory compliance
  • Revenue management
  • Receivables management
  • Financial analysis
  • Hospital operations
  • Microsoft Office proficiency
  • Computer literacy
  • Team collaboration
  • Customer service excellence
  • Organizational abilities
  • Patient advocacy

Certification

  • Medical Billing and Coding
  • Registered Pharmacy Technician

Languages

Haitian Creole

Timeline

Financial Counselor I

Winnie Palmer Hospital for Women and Children
09.2025 - Current

A/R Lead

SMS National
10.2020 - 11.2025

Function Lead

Walgreens Centralized Services
03.2018 - 10.2020

Master's degree - Health Information Management

University of Maryland-University College

Certificate - Pharmacy

Pharmacy Tech Scholar

Bachelor of Science - Health Information Management

Seminole State College of Florida

High school diploma -

Maynard Evans High School
Soledad Dereme