Summary
Overview
Work History
Education
Skills
Timeline
Generic

Soledad Estrada

Nixon,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help the team achieve company goals.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Circle K
08.2023 - Current
  • Trained staff on operating procedures and company services.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans, and wiping down surfaces.
  • Recommended, selected, helped locate, and obtain out-of-stock products based on customer requests.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Education

Associate of Applied Science - Criminal Justice

Victoria College
Victoria, TX

High School Diploma -

Nixon-Smiley High School
Nixon, TX
05.2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Money handling abilities
  • Store maintenance
  • Staff education and training
  • Training development aptitude

Timeline

Customer Service Representative

Circle K
08.2023 - Current

Associate of Applied Science - Criminal Justice

Victoria College

High School Diploma -

Nixon-Smiley High School
Soledad Estrada