Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eulalio Ortiz

Haines City,FL

Summary

Accomplished Supervisor with a proven track record at Office Strategic Security, enhancing team productivity and customer satisfaction through expert time management and problem-solving skills. Demonstrated leadership in high-pressure environments, ensuring timely and efficient task completion. Maintains a clean driving record, underscoring a commitment to safety and reliability. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.

Overview

41
41
years of professional experience

Work History

Driver

Fedex
05.2021 - 03.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Police Sargent

Puerto Rico Police Department
08.2023 - 11.2023
  • Supervised and coordinated daily operations of patrol shifts of up to (15) officers.
  • Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
  • Served as mentor and role model to junior officers.
  • Answered emergency calls for help from citizens and business owners.
  • Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
  • Led shift briefings to inform officers of properties to check and individuals of note in local areas.

Supervisor

Office Strategic Security
09.1983 - 08.1987
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Associate of Applied Science - Criminal Justice

Police Academy
Gurabo, PR
12.1987

Associate of Applied Science - Criminal Justice

Interamerican University
Baranquitas, PR
05.1985

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Safe Driving Practices
  • Punctual and Reliable
  • City and non-city driving

Languages

Spanish
Native or Bilingual

Timeline

Police Sargent

Puerto Rico Police Department
08.2023 - 11.2023

Driver

Fedex
05.2021 - 03.2024

Supervisor

Office Strategic Security
09.1983 - 08.1987

Associate of Applied Science - Criminal Justice

Police Academy

Associate of Applied Science - Criminal Justice

Interamerican University

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Eulalio Ortiz