Solera Wible-Benford
Sun Prairie,WI
Summary
A hard-working individual successful at motivating and building a positive team dynamic with exceptional experience in leading and enhancing team productivity at Pineview Veterinary Hospital and Pet Resort. Skilled in problem-solving and adaptability, I excel in training and mentoring teams to achieve exceptional customer satisfaction. Demonstrates professionalism and attention to detail, ensuring high-quality outcomes in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Supervisor
Pineview Veterinary Hospital and Pet Resort
2023.02 - 2024.01
- Oversaw daily operations of the boarding department ensuring smooth workflow and timely completion of tasks.
- Applied my leadership talents and problem-solving skills to maintain team efficiency and organization.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient work patterns and setting clear expectations for staff members.
- Administering medication to animals for daily needs.
- Keeping a clean and safe environment for all animals.
- Observe animals behavior and overall health throughout their stay.
Cashier/Shelf Stocker
Hobby Lobby
2022.02 - 2022.08
- Greeted customers entering store and responded promptly to customer needs..
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and be pleasant for repeated business.
- Restocked and organized merchandise throughout the store.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier/Stocker
Party City
2021.10 - 2022.01
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated the cash register.
- Built relationships with customers to encourage repeat business.
- Made sure that the shelves were properly recovered and stocked.
- Prepared online orders/ orders that had to be prepped for the week.
Sales Associate
Old Navy
2021.06 - 2021.10
- Organized racks and shelves to maintain store visual appeal, engage with customers, and promote specific merchandise/ deals.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Packaged online orders to the best of my ability, within a reasonable timeframe, and to the customers desire
Education
High School Diploma -
Middleton High School
Middleton, WI06.2022
Skills
- Training and mentoring
- Goal-Oriented
- Teamwork and Collaboration
- Attention to Detail
- Adaptability and Flexibility
- Problem-solving abilities
- Time management abilities
- Reliability
- Professionalism
- Self Motivation
Timeline
Supervisor
Pineview Veterinary Hospital and Pet Resort
2023.02 - 2024.01
Cashier/Shelf Stocker
Hobby Lobby
2022.02 - 2022.08
Cashier/Stocker
Party City
2021.10 - 2022.01
Sales Associate
Old Navy
2021.06 - 2021.10
High School Diploma -
Middleton High School
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