Samantha Oliveira
New Bedford,MA
Summary
Experienced professional with a strong background in case management, capable of delivering impactful results. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and focused on achieving positive outcomes.
Overview
9
9
years of professional experience
Work History
Case manager
South coast youth court
07.2024 - Current
- Accomplishes clients' care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
- Admits new clients by reviewing records and applications; conducting orientations.
Pizza Maker
Brick Pizzeria Napoletana
09.2023 - 07.2024
- Prepares pizza ingredients.
- Monitors and orders supplies and inventory.
- Monitors the temperature of ovens.
- Packages pizzas accordingly.
- Maintains a clean workstation.
- Make customers happy
- Provide adequate service
Assistant Manager
Shaw's
05.2020 - 09.2023
- Responsible for monitoring the daily operations, delegating tasks to staff, supervising the food orders and services, maintaining adequate stock inventory, and finding ways to minimize production costs without compromising quality service.
PCA Personal Care Assistant
Private
01.2019 - 04.2020
- Ensure clients receive their medication on time
- Support clients who can't move on their own
- Help clients dress, bathe, eat etc.
- Assist clients with physical therapy exercises
- Cook meals according to the customer's restrictions
- Help customers with their shopping
- Do necessary housekeeping to maintain a clean environment
- Provide emotional support
- Inform physicians or supervisors about uncommon events
- Act quickly and responsibly in cases of emergency
Dietary Aide and Cook
Brandon Woods of Dartmouth
09.2016 - 01.2019
- Stock, wash dishes, prepped the food, made good, brought up food for patients, and cleaned.
- Prep food, server the food, deliver the food to the patients.
Education
Bachelor of Social Work -
Rhode Island College
Providence, RI05-2027
Associate of Science - Human Services
Bristol Community College
Fall River, MA08-2024
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Decision-making
- Conflict resolution
- Positive attitude
- Case planning
- Critical thinking
- Documentation proficiency
- Emotional awareness
Timeline
Case manager
South coast youth court
07.2024 - Current
Pizza Maker
Brick Pizzeria Napoletana
09.2023 - 07.2024
Assistant Manager
Shaw's
05.2020 - 09.2023
PCA Personal Care Assistant
Private
01.2019 - 04.2020
Dietary Aide and Cook
Brandon Woods of Dartmouth
09.2016 - 01.2019
Bachelor of Social Work -
Rhode Island College
Associate of Science - Human Services
Bristol Community College
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