Summary
Work History
Education
Skills
Languages
Baby sitter
Timeline
Generic

Solmarie Ortiz Garcia

Vineland,NJ

Summary

Dynamic Customer Service Representative with a proven track record at Walmart, where I enhanced customer loyalty through exceptional problem-solving and active listening skills. Collaborated effectively with teams to surpass client satisfaction goals, demonstrating critical thinking and follow-up abilities. Achieved notable increases in repeat business by prioritizing customer relations and professionalism.

Work History

Customer Service Representative

Walmart
01.2023 - 07.2023
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

High School Diploma -

Vineland High School
Vineland, NJ
06-2022

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Follow-up skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Baby sitter

Been the older sister,I help to take care all my siblings special my little brother who is 3 years old Autistic non verbal/Seizers.I love and enjoy been available to be part of theirs life's.

Timeline

Customer Service Representative

Walmart
01.2023 - 07.2023

High School Diploma -

Vineland High School
Solmarie Ortiz Garcia