Solome Majamo
Jacksonville,FL
Summary
Driven professional with a track record of enhancing customer satisfaction and loyalty at Gas Station, adept in customer service and quality control. Excelled in high-pressure environments, significantly improving product quality at Amazon DJX 1 and JAX 2 through meticulous inspections. Demonstrates reliability, patience, and a commitment to excellence, achieving and surpassing service goals. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Gas Station
2021.03 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Staw, Pick, and Quality Control Inspector
Amazon DJX 1 And Amazon JAX 2
2019.11 - 2021.04
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Education
Associate of Arts - Nursing
Florida State College At Jacksonville
Jacksonville, FL05.2026
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Gas Station
2021.03 - Current
Staw, Pick, and Quality Control Inspector
Amazon DJX 1 And Amazon JAX 2
2019.11 - 2021.04
Associate of Arts - Nursing
Florida State College At Jacksonville
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