Solomon Johnson
Tacoma,WA
Summary
Rational Surveillance Operator with extensive knowledge of table games and cage procedures for small gaming establishments. Reliable and willing to track suspicious activities and behavior throughout public areas. Ready to utilize exceptional organizational and decision making talents in a new role with a terrific organization.
Overview
7
7
years of professional experience
Work History
Surveillance Manager
Fortune Casino
06.2022 - Current
- Enhanced overall casino security by implementing advanced surveillance techniques and strategies.
- Reduced instances of theft and fraud by closely monitoring high-risk areas and suspicious activities.
- Maintained a secure gaming environment through diligent observation and swift response to potential threats.
- Streamlined surveillance operations with the integration of cutting-edge technology and software solutions.
- Collaborated with other departments for optimal information sharing, resulting in improved overall casino safety.
- Managed a diverse team of surveillance professionals, fostering an atmosphere of teamwork and continuous improvement.
- Ensured compliance with regulatory requirements by maintaining thorough documentation and accurate reporting procedures.
- Conducted regular audits on surveillance equipment to guarantee proper functioning and maximum effectiveness at all times.
- Assisted law enforcement agencies in investigations related to casino activities, providing essential information and support when needed.
- Evaluated employee performance regularly, identifying opportunities for growth and delivering constructive feedback when necessary.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
Surveillance Supervisor
Maverick Gaming
10.2021 - 06.2022
- Enhanced surveillance efficiency by implementing advanced monitoring systems and software.
- Reduced security threats by conducting thorough investigations and compiling detailed reports for management.
- Improved team performance with comprehensive training programs on surveillance techniques and procedures.
- Streamlined communication between departments, ensuring timely response to potential security incidents.
- Minimized risk of theft or fraud through diligent monitoring of gaming floor activities and transactions.
- Ensured compliance with state regulations, conducting regular audits of surveillance practices and equipment functionality.
- Collaborated with law enforcement agencies, providing critical information during investigations related to the casino property.
- Managed a team of surveillance operators, fostering a professional work environment focused on accurate observation and reporting skills.
- Increased accuracy in incident reporting through consistent documentation processes and effective analysis of video footage.
- Promoted employee development with ongoing feedback, coaching sessions, and performance evaluations for all members of the surveillance team.
- Supported casino operations by identifying suspicious behavior patterns or activities that could potentially harm business interests or customer satisfaction levels.
- Established a strong rapport with other departments across the casino property, promoting collaboration towards shared goals such as patron safety or asset protection.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Reviewed video feeds to observe activity at gaming tables, and in other areas.
- Inspected cameras, monitors and other surveillance equipment for operational integrity.
- Reviewed video surveillance footage.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
- Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
- Reported violators and incidents to correct staff members and followed up with detailed documentation.
- Supervised or trained surveillance observers.
- Identified illegal activities and alerted floor security personnel to address concerns.
- Monitored gambling activities for compliance with state and local regulations.
Surveillance Observer
Chips/Palace Casino
12.2016 - 10.2021
- Enhanced data accuracy by diligently recording observations and measurements during fieldwork.
- Improved team efficiency by effectively communicating findings with colleagues and supervisors.
- Increased observational accuracy by conducting regular calibration checks on measurement tools and instruments.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Education
High School Equivalency -
College of Western Idaho, Boise, Idaho
BoiseSkills
- Surveillance Equipment
- Security Protocols
- Video Surveillance
- CCTV Monitoring
- Schedule Oversight
- Asset Protection
- Video Management
- Time Management
Washington Gaming License
Active gaming license
Timeline
Surveillance Manager
Fortune Casino
06.2022 - Current
Surveillance Supervisor
Maverick Gaming
10.2021 - 06.2022
Surveillance Observer
Chips/Palace Casino
12.2016 - 10.2021
High School Equivalency -
College of Western Idaho, Boise, Idaho
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