Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Hobbies and Interests
Job Interest
Timeline
Generic

Solomon Lungu

Kennesaw,GA

Summary

Motivated accounting / banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Successful at preparing timely and accurate financial reports. Hardworking and outgoing team member versed in handling accounts payable and accounts receivable. Builds customer loyalty by effectively resolving problems and deepening customer relationship. Quick at learning new skills. Currently seeking a challenging Career.

Overview

14
14
years of professional experience

Work History

Relationship Banker

Truist Bank
Woodstock, GA
11.2022 - Current
  • Built long-term relationships with customers by providing personalized service and support.
  • Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
  • Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
  • Educated clients about various banking products available at the institution.
  • Attended meetings with other bankers to discuss best practices related to relationship building.
  • Educated customers on options for managing financial transactions by leveraging technology, tools and resources.

Universal Banker

SunTrust Bank
Smyrna
10.2016 - 11.2022
  • Provided customer service to clients by answering questions, resolving complaints and processing transactions.
  • Assisted customers with online banking setup and troubleshooting issues.
  • Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.
  • Maintained records of customer interactions and transactions in accordance with bank policies.

Collections Coordinator

Bank of America
Kennesaw, GA
01.2013 - 08.2016
  • As a collections coordinator I was responsible of reaching out to clients who had fallen behind in their outstanding debt payments
  • I was given a monthly portfolio of debts which has to be reduced to less than twenty percent.

Bookkeeper

Bundle of Joy Academy
Marietta, GA
06.2012 - 01.2016
  • Processed accounts payable and receivable transactions.
  • Resolve clients’ concerns.
  • Managed payroll processing for staff members.
  • Provided assistance in preparing tax returns annually.

Sales and Services Specialist

Bank Of America
Woodstock, GA
11.2009 - 01.2013
  • Was responsible for selling financial products and services(i.e
  • Credit cards, CDs, and Loans) to both consumer and business customers
  • Routinely worked with clients to build and deepen relationships by uncovering financial needs, and recommending the best products, services, and solutions to meet those needs
  • Ensured that clients' needs were met by partnering with appropriate specialists and/or teammate to serve the customer's banking needs
  • Proactively managed risk in every business, product, and service transaction leveraging the Risk Framework
  • Understood and lived the values that support the bank culture
  • Treated all customers equally and fairly
  • Created, built, and maintained clients’ relationships by positioning the bank's products and services in a way that benefited the clients
  • (Opening accounts and making partner referrals)
  • Assisted in performing teller duties.

Education

BBA - Accounting

Kennesaw State University
12.2020

Associate of Science - Accounting

Chattahoochee Technical Collage
Marietta, GA
01.2013

Skills

  • QuickBooks
  • Tableau
  • Payroll
  • Tax Preparation
  • WebEx
  • Proficient in Microsoft

References

  • Alain Suarez, Bank of America, Banking center Manager, East Cobb - Marietta, GA, 30062, 678-560-6106

Hellen Michelle, Truist Bank, Branch Manager, 5550 Northside Drive, 678 932 4844 - Cell 404 643 6715

Extracurricular Activities

Church activity: community outreach, helping the elderly, event planning, community suppers, missionary work, and any other activities run through the church Community activities: involved in the habitat for humanity works, festival staff, and many other activities organized through the community.

Hobbies and Interests

Assist coaching soccer at the Hubert Park Acworth - YMCA.

Job Interest

  . Auditing / Accounting

  . Treasury  - Funds transfers

Timeline

Relationship Banker

Truist Bank
11.2022 - Current

Universal Banker

SunTrust Bank
10.2016 - 11.2022

Collections Coordinator

Bank of America
01.2013 - 08.2016

Bookkeeper

Bundle of Joy Academy
06.2012 - 01.2016

Sales and Services Specialist

Bank Of America
11.2009 - 01.2013

BBA - Accounting

Kennesaw State University

Associate of Science - Accounting

Chattahoochee Technical Collage

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Solomon Lungu