Summary
Overview
Work History
Education
Skills
Timeline
Generic

Solomon Ogodo

Mckinney,Tx

Summary

Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 4 years of experience interviewing specialists, witnesses and claimants to compile information.

Overview

8
8
years of professional experience

Work History

Independent Insurance Claim Adjuster

Pilot Catastrophe
03.2020 - Current
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Researched and analyzed policy contracts to verify proper payment of claims.
  • Documented all investigation activity and presented reports to management.
  • Prepared summaries of damage, payments, and policy coverage.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Directed claims negotiations within allowable limit of 30000 and supported successful litigations for advanced issues
  • Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
  • Managed large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.

Independent Insurance Adjuster

GRS (Tower Hill)
02.2019 - 03.2020
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Prepared summaries of damage, payments, and policy coverage.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Examined claims forms and other records to determine insurance coverage.
  • Documented information gathered in field and uploaded data to company database for efficient processing using .
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Researched claims and incident information to deliver solutions and resolve problems.
  • Directed claims negotiations within allowable limit of $30,000.00 and supported successful litigations for advanced issues.
  • Established relationships with clients and insurance companies to foster timely claims resolution
  • Prepared summaries of damage, payments, and policy coverage
  • Evaluated insurance policies and analyzed damages to determine coverage
  • Answered customer questions regarding deductibles
  • Examined claims forms and other records to determine insurance coverage

Premises Technician

AT&T
12.2015 - 12.2018
  • Read and deciphered graphs and blueprints.
  • Maintained company vehicle and company equipment.
  • Collaborated with 50 other technicians to troubleshoot and resolve technical issues.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Performed quality assurance on systems to confirm optimal performance.
  • Improved customer satisfaction by efficiently troubleshooting and resolving technical issues with their home services.
  • Achieved timely completion of installation projects by effectively managing work schedules and prioritizing tasks.

Education

GED -

Dallas Nursing Institute
Dallas, TX
03.2012

Skills

  • Hail and Wind Damage Assessment
  • Report and Records Review
  • Interview Claimants
  • Field Inspection
  • Critical Thinking
  • Active Listening
  • Quality Control
  • Interior Water Damage Repairs
  • Xactimate Specialist
  • Deductible Collection
  • Property Adjusting
  • State Name] Claims Adjuster License
  • Customer Satisfaction
  • Estimate Repair Costs
  • Repair Service Coordination
  • Claim Validity Determination
  • Customer Experience
  • Investigate Property Damage
  • Onsite Evaluation

Timeline

Independent Insurance Claim Adjuster

Pilot Catastrophe
03.2020 - Current

Independent Insurance Adjuster

GRS (Tower Hill)
02.2019 - 03.2020

Premises Technician

AT&T
12.2015 - 12.2018

GED -

Dallas Nursing Institute

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Solomon Ogodo