Solveigh Almanza
Longmont,CO
Summary
"I am engaged, committed, and motivated professional. I take pride in my exceptional customer service skills and strong work ethic. I have completed training in conflict and communication. I enjoy taking ownership in team projects and am a very quick learner.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Wild Plum Center
01.2020 - 09.2024
- Maintained office supplies inventory by anticipating needs and placing orders in timely manner
- Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
- Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
- Managed expense reports for executives by accurately tracking receipts, reconciling expenses, and submitting reimbursement requests in a timely manner
- Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions
- Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
- Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Teacher Assistant
Wild Plum Center
09.2017 - 01.2020
- Helped teacher with assisting with the children, cleanup, projects, filing, getting observations, copies, assisting to questions parents had
- Getting materials ready for next day
- Built relationships and communicated with parents to provide best learning environment for children.
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
- Increased student participation with engaging activities and group projects that promoted collaboration and teamwork.
Teller
Chase Bank
10.2013 - 04.2017
- Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Maintained a balanced cash drawer at all times, with zero discrepancies or errors
- Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
- Identified fraudulent activities and followed proper procedures to report suspicious transactions
- Assisted customers in opening new accounts and provided guidance on various banking products and services
- Collaborated with team members to achieve branch sales goals through cross-selling of bank products
- Managed large volumes of cash while adhering to strict security protocols
- Performed end-of-day balancing procedures to ensure accurate accounting of daily transactions
- Trained new tellers on banking policies, procedures, and systems for seamless integration into the team
Education
High School Diploma -
Glenwood Springs High
Glenwood Springs, CO05.2003
Skills
- Microsoft Word
- Excel
- PowerPoint
- Scheduling
- Bilingual
- Event Planning
- Customer service
- Documentation and recordkeeping
- Strong problem solver
- Data entry
- Office administration
- Computer skills
Additional Information
I am fluent in Spanish and English
Certification
- Child Development Associate (CDA) Certificate
Timeline
Administrative Assistant
Wild Plum Center
01.2020 - 09.2024
Teacher Assistant
Wild Plum Center
09.2017 - 01.2020
Teller
Chase Bank
10.2013 - 04.2017
High School Diploma -
Glenwood Springs High
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