SOMEALEA KHIEV
San Jacinto,Ca
Summary
Entry-level Human Resources Administrator knowledgeable in workers' compensation and personnel policies. Looking to bring further success to one company through effective communication and compliance understanding. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
16
16
years of professional experience
Work History
People Lead HR
Walmart
Beaumont, Ca
10.2020 - 06.2022
- Updated HR database with new employee information, changes in benefits and other details.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Employee benefits
- Employee and labor relations
- Human resource compliance
- Employee training and development
- Oversaw hiring, staffing, and labor law compliance.
- Organized company-wide events designed to boost employee morale.
- Onboarding and ongoing training and development
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Answered employee inquiries regarding health benefits and 401k options.
- Prepared new hire letters, employee contracts and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Coordinated ongoing technical training and personal development classes for staff members.
- Directed and controlled 401K, medical, dental and vision benefit packages.
Assistant Manager
Walmart
Beaumont, Ca
06.2010 - 10.2020
- Oversee over $100 million operation super center
- Manage total store on consistent basis with approximately 450 associates
- Consistent development with direct supervisor
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Conducted monthly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Overnight Support Manager
Walmart
Beaumont, Ca
01.2009 - 06.2010
- Oversee overall operation with management team
- Assist with evaluation process
- Developed routines/processes
- Trained new associates and provided positive reinforcement when evaluating completed work.
- Managed scheduling, workload assignments and coverage for night staff.
- Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Tracked and documented metrics, and evaluated trends.
Customer Service Supervisor
Walmart
Beaumont, Ca
03.2006 - 01.2009
- Oversee daily operations for front end
- Manage 4-8 cashiers
- Develop and trained cashiers on customer service
- Implemented policies and procedures
- Increase sales goals by suggestive selling.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
Education
Business Administration And Management
University of Redlands
Redlands, CA05.2002
Skills
- Labor Relations
- HR Metrics
- Employee Orientation
- Performance Appraisal
- Attendance Tracking
- Termination Processing
- Training Development and Execution
- Overseeing Employees
- Managing Routines
- Department Oversight
- Focus and Follow-Through
- Store Opening and Closing
- Finance and Accounting Oversight
- Stock Rotation
Timeline
People Lead HR
Walmart
10.2020 - 06.2022
Assistant Manager
Walmart
06.2010 - 10.2020
Overnight Support Manager
Walmart
01.2009 - 06.2010
Customer Service Supervisor
Walmart
03.2006 - 01.2009
Business Administration And Management
University of Redlands