Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Somer Benson

Chicago,IL

Summary

Over twenty years of experience in client services, community building, and nonprofit relations, emphasizing collaboration and integrity. Roles include Behavior Technician, Childcare Specialist, Administrative Lead, Market & Sales Support and Program Coordinator across healthcare, hospitality, and performing arts sectors. Proven track record in fostering human connection, team development, and service excellence. Committed to ensuring all individuals feel seen, heard, and valued in every interaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Behavior Technician

Ambitions ABA
Chicago, US
11.2024 - Current
  • Proficient in CentralReach ABA Multidisciplinary Software
  • Maintains a caseload of individual direct therapy sessions and daily case management tasks.
  • Completes daily treatment notes, daily data input and analysis.
  • Collaborates with the BCBA assigned to each of their clients to complete supervision as required.

Behavior Technician

Merlin Day Academy
Chicago, US
08.2024 - 11.2024
  • Certificate of Completion: Relias 40 Hour RBT Curriculum
  • Proficient in CentralReach ABA Multidisciplinary Software
  • Maintains a caseload of individual direct therapy sessions and daily case management tasks.
  • Completes daily treatment notes, daily data input and analysis.
  • Collaborates with the BCBA assigned to each of their clients to complete supervision as required.

Childcare Provider

Chicago Super Sitters
Chicago, US
01.2008 - 11.2024
  • Exceptional care as a sitter / nanny, fostering a positive environment, demonstrating leadership.
  • Developing a collaborative plan with the family, implementing their parenting style and goals.
  • Ensuring safety, creative play, meals, cleaning, tutor, and chauffeur.
  • Shriner's Hospital of Chicago, 2013 - 2017. Enrichment play with (spina bifida) patients and siblings.
  • Substitute Childcare Provider at Stepping Stones Nursery Lincoln Square, 2021.

Nonprofit Relations / Market Support Coordinator / Store Supervisor

Koval Distillery
Chicago, US
02.2019 - 07.2020
  • Manage levels of engagement for nonprofit requests nationwide.
  • Organized from start to finish, while prioritizing our partners vision and needs.
  • Facilitator at galas, fundraisers, and events.
  • Manage the onsite brand ambassador tasting team.
  • Provide support to the Midwest Market Manager with distributor relations, special accounts, sales, and distillery tours for industry professionals.
  • Supervise the retail bottle shop.
  • Greet & check-in patrons for tours and classes.
  • Collect credit and cash transactions.
  • Restock products and conduct inventory reports.
  • Train new staff.
  • Maintain a sanitized environment.

Young Performer Supervisor / Front of House Associate / Company Assistant

Paramount Theatre
Aurora, US
09.2015 - 04.2019
  • Guardian, liaison, mentor, and stage manager for young professional actors.
  • Upholding Actor's Equity Association Union Policy and Illinois Child Labor Laws.
  • Broadway Series Retail Store.
  • Setup, organize, and breakdown merchandise display.
  • Exceptional product knowledge.
  • Reliable and personable with a welcoming spirit in a fast-paced work environment.
  • Collect credit and cash payment.
  • Balance drawer with EOD sales report.
  • Assist Merchandise Manager with inventory.
  • Greet, inform, and direct patrons as needed.
  • Proficient with scanner technology and maintenance.
  • Assist and support volunteer ushers and security staff.
  • Manage setup and breakdown of catered meals for the entire cast, crew, and orchestra staff.
  • Provide efficient and sanitary serving.
  • Report inventory and dietary needs to the Company Manager.

Childcare Supervisor and Art Specialist

Anshe Emet Synagogue
Chicago, US
10.2014 - 05.2018
  • Manage and monitor each childcare provider.
  • Ensure the physical welfare of all children.
  • Assist parent/child Check-in registration.
  • Take care of any heightened or urgent childcare needs and alert their guardian/parent.
  • Create a fun, warm, and nurturing Jewish environment from ages Pre-K to 4th grade.
  • Develop a syllabus based upon the Torah portion of the week, holidays, Jewish values and social justice.
  • Teaching art in a Jewish context and encouraging all students to actively participate at each class session.
  • Mentor to the Madrachims and empower them to find their voice.

Contracted Director of Programs

The Holiday Heroes
Chicago, US
04.2017 - 10.2017
  • Bringing joy and normalcy to hospitalized children throughout the greater Chicagoland area.
  • Engaging with patients and families, program spokesperson, hospital party planning and delivery.
  • Designing crafts, coordinating logistics with hospital staff and managing Holiday Heroes' volunteers.
  • Social media management, donor management, event planning and fundraising committee, program development, administrative lead, writer and copy editor.

Senior Administrative Assistant / Float Staff

Children's Memorial Hospital
Chicago, US
01.2009 - 06.2012
  • Orthopaedic Surgery Department: Sr. Administrative Assistant to three Attending Surgeons.
  • Administered personal and professional schedules, credentialing, certifications, expert witness legal depositions.
  • Manage surgical chart preparations, medical imaging requests, coordinate travel, expenses and create educational presentations.
  • Maintains confidentiality and HIPAA.
  • Administrative Assistant: Execute quality service managing confidential material within the President and CEO offices, Government Affairs, Foundation and Occupational Health.
  • Barista & Cafe Staff: Serving the entire hospital population with empathy and warm inviting energy.
  • Collect credit and cash transactions.
  • Conduct EOD report and balance drawer.
  • Manage stock and inventory flow.
  • Exceptional hospitality service with high efficiency and quality.

Education

Actors Residency - Performing Arts

School at Steppenwolf Theatre
Chicago, IL
08.2012

Associate's degree - Performing Arts

American Academy of Dramatic Arts
Hollywood, CA
06.2001

Associate of Arts Degree - General Studies

Waubonsee Community College
Sugar Grove, IL

Skills

  • Teamwork Projects Software
  • Daily Connect
  • Google Suite
  • CentralReach
  • Event Planning
  • Copy Editor
  • Mentoring
  • Social Media Management
  • Creative Writing
  • AAC Device
  • Microsoft Office

Certification

  • Behavior Technician, 02/01/25, Present
  • Behavior Webinars RBT Training Course
  • Mandated Reporter Training, 11/01/24, Present
  • CPR / First Aid, 02/01/25
  • Behavior Technician, Relias Behavior Technician Training

Timeline

Behavior Technician

Ambitions ABA
11.2024 - Current

Behavior Technician

Merlin Day Academy
08.2024 - 11.2024

Nonprofit Relations / Market Support Coordinator / Store Supervisor

Koval Distillery
02.2019 - 07.2020

Contracted Director of Programs

The Holiday Heroes
04.2017 - 10.2017

Young Performer Supervisor / Front of House Associate / Company Assistant

Paramount Theatre
09.2015 - 04.2019

Childcare Supervisor and Art Specialist

Anshe Emet Synagogue
10.2014 - 05.2018

Senior Administrative Assistant / Float Staff

Children's Memorial Hospital
01.2009 - 06.2012

Childcare Provider

Chicago Super Sitters
01.2008 - 11.2024

Actors Residency - Performing Arts

School at Steppenwolf Theatre

Associate's degree - Performing Arts

American Academy of Dramatic Arts

Associate of Arts Degree - General Studies

Waubonsee Community College

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