Somer Piper
CYPRESS,CA
Summary
Motivated, service-oriented Server and Bartender with several years of high-volume restaurant experience. Extensive wine, beer, and cocktail knowledge. Creative with developing new mixology recipes and training new bartenders.
Overview
1
1
Certification
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Bartender
Wood Ranch
Cerritos
11.2024 - Current
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Provided exceptional customer service in a fast-paced environment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Maintained composure during busy periods and poised during busy periods.
- Trained new bartenders on standard operating procedures.
- Trained new bartenders on drink preparation and upselling techniques.
Server and Bartender
Macaroni Grill
Cerritos
05.2022 - 06.2024
- Managed parties of 20+ on multiple occasions timely despite simultaneously offering service to regular dining guest.
- Operated POS terminals to input orders, split bills, and calculate totals. (Toast)
- Maintained cleanliness and organization of bar area and equipment.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Bussed tables, managed Togo orders, served tables, and bartended, simultaneously,for entire restaurant.
Server
Mimi's Cafe
Cerritos, California
11.2015 - 03.2020
- Provided friendly and attentive service to enhance guest dining experiences.
- Managed customer orders efficiently using restaurant management software. (Aloha)
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items and service standards.
- Instructed new staff members on food handling procedures and service techniques.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Arts - Public Relations And American Studies
California State University, Fullerton
Fullerton, CA 06.2018 - 12.2020
Skills
- Cocktail preparation
- POS operation
- Cash management
- Mixology techniques
- Customer service
- Stress management
Certification
- RBS
- Food Handlers Card
Timeline
Bartender
Wood Ranch
11.2024 - Current
Server and Bartender
Macaroni Grill
05.2022 - 06.2024
Bachelor of Arts - Public Relations And American Studies
California State University, Fullerton
06.2018 - 12.2020
Server
Mimi's Cafe
11.2015 - 03.2020