Sommer Cosentino

have the unique opportunity to work along side a team of funeral professionals to guide individuals and families through one of the most difficult experiences in their lives.

* Supervise and care for the deceased in a respectful manner that adheres to regulatory requirements.

• Perform a variety of tasks related to preparation of the deceased: cosmetology, hairstyling, dressing, and casketing.

*Assist at the cemetery and participate as needed in church services.  Perform office duties and reporting.

• Accurately prepare all documents related to funeral services, cremations, and maintenance. • Provide timely delivery of documents, cards, memorabilia, etc. to the family following the service. • Assist the family with insurance assignments, paperwork and other related follow-up tasks as needed. • Share potential preneed referrals with the preplanning specialist.

• Manage merchandise inventory and funeral home supplies.

 Build a strong relationship with the community through active involvement in area organizations and participation in charitable events.

 Utilize engaging local and digital marketing methods for promotion and education purposes.

 Promote and maintain a safe and healthy work environment.

• Assist with maintenance of the facility, property, and vehicles.

• Ensure adherence to all professional, state and federal licensing authority, regulations, and rules applicable to funeral service.

 Maintain a good driving record in order to drive funeral vehicles for services, floral delivery, supply pick-up, participation in special functions, and various other duties.

 Other duties as assigned.

• Prepared special creams and frostings for cakes and other dessert specialties.
• Supported events execution and venue set up and tear down.
• Helped customers complete purchases, locate items and join reward programs.
• Assisted in content development for events, drafting and distributing promotional materials.
• Answered questions about store policies and addressed customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Supported planning, communications and scheduling of wedding events.
• Designed specialty cakes for weddings, birthdays and graduations.
• Decorated bakery pastries and cakes using colorful icings and piping techniques.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Precisely arranged display cases throughout workday to highlight finished products.
• Built attractive holiday, seasonal and weekly displays for merchandising program.

Worked hard as a mother of two.

Had an online business on Amazon

Worked from home in Beachbody Health Organization

• Responded to customer comments and questions via LiveChat during shifts.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Thoroughly investigated past due invoices and minimized number of unpaid accounts.
• Recorded and filed patient data and medical records.
• Strictly followed all federal and state guidelines for release of information.
• Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
• Acted as a liaison between the business department, billers and third party payors in resolving billing and reimbursement accuracy.