Sommer L. Trent
Front Royal,VA
Overview
20
20
years of professional experience
Work History
Front Office Assistant/Biller
Healthsource Chiropractic
- Greeted and scheduled patients using Phunkey medical software.
- Billed all charges to insurance company
- Called, entered, and verified health insurance information
- Collected, posted, and processed co-payments sometimes handling large amounts of money
- Maintained confidential medical records, verified information for correctness, knowledge of HIPAA and OSHA rules and regulations important to medical practices.
- Responsible for mailing and faxing medical records to PCPs and Specialists
- Went out into the community at various business sites and did screenings
- Answered multi-line switchboard
Office Administration Manager
Big E Diesel Repairs LLC.
11.2018 - 02.2025
- Strengthened client relationships via continuous updates.
- Enhanced program efficiency by promoting teamwork and strengthening community connections.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Office Manager
Mountaineer Installation Services
01.2011 - 01.2014
- Accounts payable / Accounts receivable
- Did taxes and sent out all invoices
- Did payroll and handled all deposits
- Took care of all incoming and outgoing mail, faxes, and phones
- Set up and obtained all insurances necessary for the business
- Paid all bills for the business
Front Office Coordinator
MedExpress Urgent Care
01.2008 - 01.2009
- Greeted and scheduled patients using Centricity IDX Software
- Entered and verified health insurance information
- Collected, posted, and processed co-payments sometimes handling large amounts of money
- Scanned patient charts into DocuClass (Electronic Medical Record system)
- Maintained confidential medical records, verified information for correctness, knowledge of HIPAA and OSHA rules and regulations important to medical practices.
- Responsible for mailing and faxing medical records to PCPs and Specialists
- Assisted in patient triage and documenting past medical histories
Receptionist
Teays Valley Pediatrics
01.2007 - 01.2008
- Registered incoming and outgoing patients
- Updated patient demographic information upon arrival
- Scheduled patients using Medical Manager Software
- Answered multi-line switchboard
- Collected and posted co-payments
Admitting Clerk
CAMC General Hospital
01.2005 - 01.2006
- Registered and pre-registered patients at window and via telephone
- Entered and verified health insurance information
- Processing and ordering lab work such as MRIs, EKGs, etc.
- Answered multi-line switchboard
Education
Medical Billing, Coding, and Transcription - undefined
Carver Career Center
Belle, WV01.2005
Medical Administration - undefined
Marshall University
Huntington, WV01.2002
Skills
- Scheduling and calendar management
- Document management
- Fluent in language and language
- Scheduling appointments
- Data entry
Timeline
Office Administration Manager
Big E Diesel Repairs LLC.
11.2018 - 02.2025
Office Manager
Mountaineer Installation Services
01.2011 - 01.2014
Front Office Coordinator
MedExpress Urgent Care
01.2008 - 01.2009
Receptionist
Teays Valley Pediatrics
01.2007 - 01.2008
Admitting Clerk
CAMC General Hospital
01.2005 - 01.2006
Front Office Assistant/Biller
Healthsource Chiropractic
Medical Billing, Coding, and Transcription - undefined
Carver Career Center
Medical Administration - undefined
Marshall University
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