Sona Baresova
Napa,USA
Summary
I am a dual Czech-American citizen, originally from Prague, who relocated to California to pursue higher education. I earned an Associate of Arts in Art History from West Valley College in Spring 2023. I am a highly organized, detail-oriented, and personable individual, with a strong enthusiasm for expanding my knowledge in diverse fields, including wine, culinary arts, and the cultural offerings of Napa Valley, where I have lived since June 2023. I thrive in team environments that allow for both personal and professional growth, where I can engage with new people and acquire valuable skills.
Overview
5
5
years of professional experience
Work History
Tasting Room Lead
Hess Wine Co.
08.2023 - Current
- Deliver exceptional guest experiences for visitors from around the world, ensuring memorable and personalized interactions
- Share in-depth knowledge of Hess Persson Estates, including its rich history, extensive private art collection, excellent culinary program, and exclusive luxury wines
- Cultivate lasting relationships with guests by inviting them to join the wine club and offering them access to our unique wine selections
- Lead a variety of tours, tailoring each experience to the specific interests and needs of guests
- Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Managed inventory levels, ensuring optimal stock availability and minimizing wastage due to spoilage or obsolescence.
- Provided exceptional customer service by addressing inquiries promptly, offering product recommendations when appropriate, and going above-and-beyond to ensure a positive experience for all patrons.
- Delegated tasks to employees to enhance productivity and workflow.
Art & Nature Camp Assistant
di Rosa Center for Contemporary Art
06.2023 - 07.2023
- Assisted in leading creative art and nature-based activities for children ages 6-8
- Supported camp instructors in managing group dynamics and ensuring a safe, engaging environment
- Fostered creativity and exploration in children, helping them develop new skills through hands-on experiences
- Collaborated with fellow Camp Assistants to develop creative program ideas that catered to diverse interests.
Cashier, Server, Barista
Purple Onion
01.2023 - 04.2023
- Provided high-quality customer service in a fast-paced environment, ensuring efficient service and customer satisfaction
- Took orders, prepared food and beverages, and maintained a clean and organized workspace
- Managed customer transactions and ensured smooth operations during peak hours
Host & Server
Salt and Lime LL
08.2022 - 11.2022
- Provided excellent service by greeting and seating guests, ensuring a welcoming atmosphere
- Served food and beverages efficiently in a high-volume, fast-paced environment
- Collaborated with the team to ensure smooth operations during busy periods
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Barista & Cashier
Starbucks
08.2021 - 06.2022
- Prepared and served a wide range of beverages and food, maintaining high-quality standards
- Worked in a high-energy, fast-paced setting while providing exceptional customer service
- Contributed to a large, collaborative team and built rapport with a loyal customer base
Barista & Cashier
Eukalibo s.r.o. - Kavárna eFko
08.2020 - 07.2021
- Prepared and served coffee and food, delivering consistent, high-quality products to customers
- Communicated effectively with both Czech and English-speaking customers
- Managed opening and closing duties independently, ensuring smooth daily operations
- Contributed to the café's aesthetic through window, signage, and interior decoration
- Coordinated with local vendors for food and supply orders
- Trained new employees, fostering a supportive work environment
- Built strong relationships with regular customers, enhancing the café's reputation
Education
Associate of Arts - Art History, Liberal Arts
West Valley College
Saratoga, California05.2023
High School Diploma - undefined
Gymnázium Duhovka
06.2020
Skills
- Committed to continuous professional development
- Artistic approach to space planning
- Skilled in providing friendly, confident, and solution-oriented customer service
- Effective communicator and collaborative team player
- Highly organized, systematic, and detail-oriented
Languages
English
Native or Bilingual
Czech
Native or Bilingual
Spanish
Professional Working
Timeline
Tasting Room Lead
Hess Wine Co.
08.2023 - Current
Art & Nature Camp Assistant
di Rosa Center for Contemporary Art
06.2023 - 07.2023
Cashier, Server, Barista
Purple Onion
01.2023 - 04.2023
Host & Server
Salt and Lime LL
08.2022 - 11.2022
Barista & Cashier
Starbucks
08.2021 - 06.2022
Barista & Cashier
Eukalibo s.r.o. - Kavárna eFko
08.2020 - 07.2021
High School Diploma - undefined
Gymnázium Duhovka
Associate of Arts - Art History, Liberal Arts
West Valley College
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