Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sonali Patel

Riverside,CA

Summary

Diligent worker with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with point-of-sale systems and adaptable to new processes and procedures.

Overview

6
6
years of professional experience

Work History

Cashier

Taco Bell
11.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked flexible schedule and extra shifts to meet business needs.

Register/Floor Sales

Mixmatchy
07.2021 - 07.2023


  • Maintained a clean and orderly checkout area.
  • Organized backroom stock and maintained inventory levels as needed.
  • Assisted customers by providing product information and recommendations when necessary.
  • Regularly updated knowledge of store promotions, policies, and procedures.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered phone calls to assist customers with questions and orders.
  • Managed opening and closing responsibilities including counting down registers.

Receptionist/floor Sales

MISSION galleria (ANTIQUE mall)
06.2019 - 01.2020
  • High paced point of sales, Floor Sales during high volume seasonal time (Festival of Lights)
  • Opened and Closed store while managing on hand staff
  • Built and maintained relationships with peers and upper management to drive team success.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Reported suspicious individuals to supervisor.
  • Sorted incoming mail and directed to correct personnel each day.
  • Updated and recorded customer or client information to maintain accounts.
  • Scheduled and confirmed appointments.
  • Demonstrated knowledge of store products, services, promotions and pricing policies.
  • Addressed customer concerns regarding quality, fit and style of products sold in the store.
  • Maintained accurate records of transactions including daily sales summaries.

Receptionist/personal Assistant

AMERICAN ENTRANCE SYSTEMS INC
02.2018 - 01.2019
  • Receptionist / Assistant to V.P.
  • Delegated various jobs, Input data in QuickBooks and Excel software
  • Assisted with Inventory
  • Multi-line phones
  • Basic clerical duties as well as assisting owners as needed
  • Maintained up-to-date files on all jobs, vehicles, and fellow employees as requested
  • In charge of upkeeping office appearances and supplies

Education

Some College (No Degree) - Business Administration And Management

Riverside City College
Riverside, CA

High school diploma -

Arlington high school
06.2018

Skills

  • Experience with QuickBooks Software intuit
  • Cleaning and Sanitizing
  • Staff Training
  • Patience & strong communication skills –deal with various personality types of all ages & ensure best possible customer service
  • Ability to learn new things and adapt to the needs of the job / situation
  • Telephone Etiquette
  • Experience with POS & reconciling drawer at end of shift
  • Easy to work with in groups or solo and can easily take initiative as needed

Affiliations

  • I enjoy reading, writing, baking, painting, yoga, and spending time with animals

Timeline

Cashier

Taco Bell
11.2023 - 11.2023

Register/Floor Sales

Mixmatchy
07.2021 - 07.2023

Receptionist/floor Sales

MISSION galleria (ANTIQUE mall)
06.2019 - 01.2020

Receptionist/personal Assistant

AMERICAN ENTRANCE SYSTEMS INC
02.2018 - 01.2019

Some College (No Degree) - Business Administration And Management

Riverside City College

High school diploma -

Arlington high school
Sonali Patel