Diligent worker with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with point-of-sale systems and adaptable to new processes and procedures.
Overview
6
6
years of professional experience
Work History
Cashier
Taco Bell
11.2023 - 11.2023
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Maintained current knowledge of store promotions and highlighted sales to customers.
Worked flexible schedule and extra shifts to meet business needs.
Register/Floor Sales
Mixmatchy
07.2021 - 07.2023
Maintained a clean and orderly checkout area.
Organized backroom stock and maintained inventory levels as needed.
Assisted customers by providing product information and recommendations when necessary.
Regularly updated knowledge of store promotions, policies, and procedures.
Adhered to social distancing protocols and wore mask or face shield.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Trained new team members in cash register operation, stock procedures and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Used suggestive selling techniques to promote add-on sales.
Answered phone calls to assist customers with questions and orders.
Managed opening and closing responsibilities including counting down registers.
Receptionist/floor Sales
MISSION galleria (ANTIQUE mall)
06.2019 - 01.2020
High paced point of sales, Floor Sales during high volume seasonal time (Festival of Lights)
Opened and Closed store while managing on hand staff
Built and maintained relationships with peers and upper management to drive team success.
Cleaned shelves, counters and tables to maintain organized store.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Reported suspicious individuals to supervisor.
Sorted incoming mail and directed to correct personnel each day.
Updated and recorded customer or client information to maintain accounts.
Scheduled and confirmed appointments.
Demonstrated knowledge of store products, services, promotions and pricing policies.
Addressed customer concerns regarding quality, fit and style of products sold in the store.
Maintained accurate records of transactions including daily sales summaries.
Receptionist/personal Assistant
AMERICAN ENTRANCE SYSTEMS INC
02.2018 - 01.2019
Receptionist / Assistant to V.P.
Delegated various jobs, Input data in QuickBooks and Excel software
Assisted with Inventory
Multi-line phones
Basic clerical duties as well as assisting owners as needed
Maintained up-to-date files on all jobs, vehicles, and fellow employees as requested
In charge of upkeeping office appearances and supplies
Education
Some College (No Degree) - Business Administration And Management
Riverside City College
Riverside, CA
High school diploma -
Arlington high school
06.2018
Skills
Experience with QuickBooks Software intuit
Cleaning and Sanitizing
Staff Training
Patience & strong communication skills –deal with various personality types of all ages & ensure best possible customer service
Ability to learn new things and adapt to the needs of the job / situation
Telephone Etiquette
Experience with POS & reconciling drawer at end of shift
Easy to work with in groups or solo and can easily take initiative as needed
Affiliations
I enjoy reading, writing, baking, painting, yoga, and spending time with animals
Timeline
Cashier
Taco Bell
11.2023 - 11.2023
Register/Floor Sales
Mixmatchy
07.2021 - 07.2023
Receptionist/floor Sales
MISSION galleria (ANTIQUE mall)
06.2019 - 01.2020
Receptionist/personal Assistant
AMERICAN ENTRANCE SYSTEMS INC
02.2018 - 01.2019
Some College (No Degree) - Business Administration And Management