Open To Work
Sondra Williams
Tulsa
Summary
Detail-oriented Certified Notary Signing Agent skilled in regulatory compliance and customer service. Facilitates efficient signing processes while ensuring adherence to notary laws and client satisfaction. Coordinates appointments and verifies compliance, enhancing team collaboration and delivering exceptional service to clients, lenders, and escrow officers during loan document signings.
Overview
11
11
years of professional experience
Work History
Certified Notary Signing Agent
Sondra Williams
Tulsa
10.2021 - Current
- Facilitated loan document signings for clients in various locations.
- Verified client identities using documentation and signature matching to ensure compliance.
- Ensured compliance with state notary laws during signing appointments.
- Coordinated scheduling and confirmation of signing appointments with lenders to optimize workflow.
- Communicated clearly with clients to explain the signing process and requirements.
- Researched Notary Public laws governing real estate closings in multiple states and jurisdictions.
- Submitted completed paperwork to maintain accurate records.
- Assisted clients in accurately completing loan applications to facilitate smooth processing.
- Provided professional customer service while interacting with customers, lenders, escrow officers, title companies.
Merchandiser
Walmart - Sams Club
Tulsa
08.2019 - 12.2025
- Coordinated promotional setups and signage to enhance product visibility and attract customer interest.
- Executed planograms and sketches to consistently arrange shelves, racks, and bins, ensuring effective merchandise presentation across locations.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Built product displays and placed appropriate signage for merchandise.
- Regularly monitored store shelves to ensure product availability and rotated merchandise.
- Scanned shelves and product cases for expired stock, ensuring timely removal of outdated items to maintain product quality.
- Conducted regular audits of merchandise for quality and compliance standards.
- Assisted in training new staff on merchandising techniques and store policies.
- Assisted customers with locating desired items within store locations.
Customer Care Representative
World Travel
Tulsa
06.2015 - 07.2019
- Delivered prompt, friendly, and knowledgeable service for customer inquiries and service complaints, enhancing customer satisfaction.
- Provided accurate and complete information to customers, ensuring clarity and understanding of products and services.
- Guided customers in navigating website features to efficiently locate desired information or products, improving user experience.
- Addressed customer questions via phone and email, ensuring effective communication and support.
Education
Associate of Science - Business Administration
Tulsa Community College
Tulsa, OKSkills
- Document verification
- Project management
- Time management
- Customer service excellence
- Conflict resolution
- Visual merchandising
- Communication skills
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$5/yr - $50000/yrTimeline
Certified Notary Signing Agent
Sondra Williams
10.2021 - Current
Merchandiser
Walmart - Sams Club
08.2019 - 12.2025
Customer Care Representative
World Travel
06.2015 - 07.2019
Associate of Science - Business Administration
Tulsa Community College