Sonel Sixeus
Boynton Beach,FL
Summary
Experienced shift manager specializing in restaurant operations and customer service. Demonstrated success in improving service quality and supporting team performance while ensuring compliance with safety and financial standards. Committed to delivering excellence in fast-paced hospitality environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Shift Manager
Stake N Shake
Delray Beach, FL
04.2005 - 05.2025
- Supervised and supported restaurant staff to ensure smooth and efficient shift operations
- Delivered exceptional customer service by addressing guest concerns and resolving issues promptly
- Maintained compliance with health, safety, and cleanliness standards.
- Managed cash handling procedures, including register balancing and deposit preparation
- Collaborated with fellow managers to evaluate shift performance and implement improvements
Education
Florida Career College
Miami, FL06-2010
Skills
- Team leadership and supervision
- Customer service excellence
- Kitchen and culinary operations
- Food safety and sanitation
- Cash handling and POS systems
- Hospitality and food service
- Staff training
- Operational efficiency
Certification
- Trade School Certificate - Medical Assisting
Timeline
Shift Manager
Stake N Shake
04.2005 - 05.2025
Florida Career College
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