Song Noble
Mental Health Worker/Life Coach/Virtual Customer Representative
Suffern,NY
Summary
Passionate about promoting lasting client satisfaction by delivering quality service and unparalleled support. Proficient in clientele service best practices and related options. Dedicated Client Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive excellent satisfactory client results.
Overview
18
18
years of professional experience
4
4
Certifications
Work History
Mental Health Technician
New York Presbyterian
Manhattan , NY
12.2005 - 09.2021
- Maintained 24 clientele satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to clients, paying attention to special needs or wants.
- Clarified client issues and determined root cause of problems to resolve product or service complaints.
- Exhibited high energy and professionalism when dealing with visitors and 24 clients as well as staff.
Certified Nursing Assistant
Wentworth-Douglass Hospital
Dover, NH
10.2001 - 01.2004
- Collected and analyzed 30 clientele information to initiate services and care plan..
- Recording any current information in computer, vital to changes with 30 clients.
- Offered advice and assistance to clients, paying attention to special needs or wants.
- Responded to clients requests for assistance, services and company information
Education
GED -
Career Advancement Program
Bronx Ny 03.1997 - 04.1997
Skills
Report preparation
undefinedCertification
Mental Health Worker
Timeline
Life Coach
05-2022
Managing Psychiatric Emergencies
03-2012
Mental Health Worker
05-2006
Mental Health Technician
New York Presbyterian
12.2005 - 09.2021
Certificate Massage Therapy
12-2004
Certified Nursing Assistant
Wentworth-Douglass Hospital
10.2001 - 01.2004
GED -
Career Advancement Program
03.1997 - 04.1997
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