Sonia Bissahoyo-Gayle
Gaithersburg,MD
Summary
Dedicated Medical Assistant with over 9 years of experience in patient support and care delivery. Proficient in medical terminology, vital sign monitoring, and coordinating with interdisciplinary teams to streamline processes, ensuring optimal patient experiences.
Detail-oriented Medical Assistant skilled in HIPAA compliance, patient scheduling, and EMR/EHR documentation. Committed to enhancing patient care through effective communication and vital sign monitoring.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kennedy Krieger Institute
Baltimore, MD
2013 - 03.2022
- Assisted healthcare providers with patient examinations and procedures to ensure quality care delivery.
- Prepared and maintained medical equipment and instruments for diagnostic tests and treatments.
- Recorded patient vital signs, medical histories, and other relevant information accurately.
- Educated patients on treatment plans, medication usage, and follow-up care protocols.
- Coordinated with interdisciplinary teams to streamline patient care processes and improve outcomes.
- Managed appointment scheduling and patient flow to optimize clinic efficiency.
- Implemented electronic health record (EHR) updates for accurate documentation of patient interactions.
- Trained new staff on office procedures, policies, and best practices in patient care support.
Medical Assistant
Dr,Daniel Snow Family Practice
Potomac, MD
07.2007 - 03.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
High School Diploma -
Bethesda Chevy Chase
Bethesda, MD05-1997
Medical Assistant Certificate -
Montgomery College
Rockville, MD08-2007
Associate of Applied Science -
Prince George's Community College
Largo, MD05-2027
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
Certification
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
Dr,Daniel Snow Family Practice
07.2007 - 03.2016
Medical Assistant
Kennedy Krieger Institute
2013 - 03.2022
High School Diploma -
Bethesda Chevy Chase
Medical Assistant Certificate -
Montgomery College
Associate of Applied Science -
Prince George's Community College