Sonia Carlos
Riverside,CA
Summary
Clinical specialist with proven record in managing patient care and optimizing clinical processes. Skilled in medical device management, patient education, and compliance with healthcare regulations. Strong focus on teamwork and adaptability, ensuring reliable performance and effective collaboration. Known for problem-solving abilities and dedication to achieving outcomes.
Overview
14
14
years of professional experience
Work History
Clinical Specialist/Cardiac Rhythm Management
Abbott
02.2023 - Current
- Assessed patient needs and coordinated care plans with healthcare teams.
- Supported implementation of clinical protocols to enhance patient outcomes.
- Documented patient interactions and maintained accurate medical records.
- Assisted in training staff on new clinical procedures and technologies.
- Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
- Developed and implemented clinical protocols to enhance patient outcomes.
- Provided training and support for healthcare professionals on product usage and best practices.
Patient Care Coordinator
Loma Linda University Health Care
10.2021 - 02.2023
- Coordinated patient appointments, ensuring efficient scheduling and resource allocation.
- Managed patient inquiries, providing timely information and support to enhance satisfaction.
- Developed and maintained relationships with healthcare providers to streamline communication.
- Implemented electronic health record systems, improving data accuracy and accessibility.
- Facilitated patient education sessions, enhancing understanding of treatment plans and procedures.
- Collaborated with interdisciplinary teams to optimize patient care pathways and outcomes.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Medical Assistant Supervisor
Loma Linda International Heart Institute
08.2011 - 10.2021
- Supervised daily operations of medical assistant team, ensuring adherence to protocols and standards.
- Trained and mentored new staff on clinical procedures and patient care best practices.
- Coordinated patient scheduling and managed workflow to optimize office efficiency.
- Implemented quality assurance measures to enhance patient safety and service delivery.
- Collaborated with healthcare providers to streamline communication and enhance patient outcomes.
Education
Associate of Science - Medical Field
Riverside City College
Riverside, CA02-2020
Medical Assistant Certificate - Medical Field
Riverside Community Collage
Riverside, CA09-2006
Skills
- Education proficiency
- Clinical expertise
- EMR documentation
- Customer relations
- Healthcare management
- Clinical evaluations
- Presentations development
- Patient assessment
- Database management
- Teamwork
- Customer service
- Client relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clinical Specialist/Cardiac Rhythm Management
Abbott
02.2023 - Current
Patient Care Coordinator
Loma Linda University Health Care
10.2021 - 02.2023
Medical Assistant Supervisor
Loma Linda International Heart Institute
08.2011 - 10.2021
Associate of Science - Medical Field
Riverside City College
Medical Assistant Certificate - Medical Field
Riverside Community Collage