Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Casillas

Philadelphia,PA

Summary

Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Direct Support Professional

Delta T Group
Philadelphia, PA
03.2022 - Current
  • Provided assistance to individuals with daily activities such as personal care and meal preparation.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Assisted with meal planning to meet nutritional plans.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.

School Bus Driver

Durham School Services
Philadelphia, PA
10.2017 - 10.2020
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Ensured safety of students by following all traffic laws and regulations.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Communicated effectively with parents regarding student transportation issues.
  • Reported student behavior incidents promptly to the appropriate personnel.
  • Responded quickly in emergency situations by taking appropriate actions.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.

Delivery Driver

TL Transportation
Philadelphia, PA
11.2014 - 10.2017
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Provided excellent customer service by answering inquiries about products or services being delivered.

Paratransit Driver

Edens Transit
Philadelphia, PA
10.2010 - 11.2014
  • Transported passengers with physical and mental disabilities in a safe and timely manner.
  • Assisted passengers with entering and exiting the vehicle as needed.
  • Ensured proper operation of vehicle before each trip, including safety checks.
  • Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
  • Communicated with dispatch personnel regarding pick-up times and locations for assigned routes.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.

Education

High School Diploma -

Rafael Roca
Naguabo, Puerto Rico
05-1988

Skills

  • Goal setting, interpersonal skills, bilingual (Spanish and English)
  • Exceptional organizational and time management skills
  • Compassionate Care
  • Adaptive Learning
  • Leadership
  • Teamwork and Collaboration

Timeline

Direct Support Professional

Delta T Group
03.2022 - Current

School Bus Driver

Durham School Services
10.2017 - 10.2020

Delivery Driver

TL Transportation
11.2014 - 10.2017

Paratransit Driver

Edens Transit
10.2010 - 11.2014

High School Diploma -

Rafael Roca
Sonia Casillas