Sonia De Guzman
Palmdale,CA
Summary
Results-driven Food Service Supervisor with expertise in staff leadership, employee development, and logistics coordination. Committed to fostering a positive work environment and improving interdepartmental communication to achieve organizational goals.
Overview
2016
2016
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
LAUSD Los Angeles Unified School District
Los Angeles, CA
- Managed scheduling and coordination of meetings for department heads, ensuring efficient use of time.
- Processed and maintained confidential documents, adhering to organizational policies and compliance standards.
- Assisted in the preparation of reports and presentations, enhancing clarity and professionalism.
- Facilitated communication between departments, improving interdepartmental collaboration and response times.
- Drafted correspondence and internal communications, ensuring accuracy and consistency in messaging across the organization.
- Coordinated logistics for company events, optimizing resource allocation and participant engagement through detailed planning.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Responded to inquiries from callers seeking information.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
Resident Apartment Manager
Dear Holdings, Inc.
Los Angeles, CA
- Managed tenant relations, addressing inquiries and resolving issues promptly.
- Oversaw property maintenance schedules, ensuring timely repairs and upkeep.
- Coordinated lease agreements, facilitating smooth onboarding for new tenants.
- Implemented community engagement initiatives, enhancing resident satisfaction and retention.
Cashier
Seafood City
Panorama City, CA
07.2014 - 09.2015
- Collaborated with team members to ensure smooth store operations during peak hours.
- Managed inventory levels by restocking merchandise and organizing displays effectively.
- Enforced store policies to maintain a safe and welcoming shopping environment.
- Monitored checkout processes for efficiency and addressed any issues immediately.
Cashier
Walmart
Panorama City, CA
2014 - 2015
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Assisted in training new cashiers on operational procedures and systems.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Addressed customer needs and made product recommendations to increase sales.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Administrative Secretary
Philippine Health Insurance Corporation
Philippines
02.1998 - 03.2013
- Managed scheduling and coordination of meetings for department heads, ensuring efficient use of time.
- Processed and maintained confidential documents, adhering to organizational policies and compliance standards.
- Assisted in the preparation of reports and presentations, enhancing clarity and professionalism.
- Facilitated communication between departments, improving interdepartmental collaboration and response times.
- Drafted correspondence and internal communications, ensuring accuracy and consistency in messaging across the organization.
- Coordinated logistics for company events, optimizing resource allocation and participant engagement through detailed planning.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Responded to inquiries from callers seeking information.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
Education
Bachelor of Arts - Mass Communication
Far Eastern University
Manila, Philippines 04.1990
Skills
Staff supervision
Kitchen staff coordination
Staff leadership
Food preparation
Menu planning
Inventory management
Food safety compliance
Employee development
Food presentation
Food storage
Cooking techniques
Point of sale systems
Customer service
Staff motivation
Performance evaluations
Production records
Facility maintenance
Food safety management
Kitchen staff supervision
Microsoft Excel
Food safety understanding
Team collaboration
Safety training
Point of sale POS software
Task delegation
Cooking
ServSafe food manager
Certification
Servsafe Manager Certificate
Senior/ManagerCertification Course
Epic Supervision Course
Timeline
Cashier
Seafood City
07.2014 - 09.2015
Administrative Secretary
Philippine Health Insurance Corporation
02.1998 - 03.2013
Food Service Supervisor
LAUSD Los Angeles Unified School District
Resident Apartment Manager
Dear Holdings, Inc.
Cashier
Walmart
2014 - 2015
Bachelor of Arts - Mass Communication
Far Eastern University