Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Hall

Summary

Self-motivated professional with extensive experience in guest services. Recognized for exceptional communication skills and meticulous attention to detail. Committed to improving patient communication and optimizing office operations.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Arundel Mills Dental Group
Hanover
10.2025 - 03.2026
  • Maintained patient records, ensuring compliance with confidentiality regulations to protect sensitive information.
  • Facilitated effective communication between patients and dental professionals, enhancing patient care and satisfaction.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems, ensuring accuracy of customer information for reliable service delivery.

Server

Kelseys Irish Pub
Ellicott City
03.2025 - 08.2025
  • Provided excellent customer service in a fast-paced pub environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Trained new servers on restaurant procedures and service standards.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Front desk receptionist

ProHealth Chiropractic
North Bethesda
01.2023 - 02.2025
  • Coordinated communication between chiropractors, patients, and insurance providers.
  • Scheduled and confirmed patient appointments using chiropractic practice management software.
  • Greeted patients, completed check-in/check-out procedures
  • Verified insurance benefits, obtained authorizations
  • Collected copayments, balances, and payments while maintaining accurate financial records.

Education

Partial College Credit Acquired - Medical Assistant

Lincoln Technical Institute
Columbia
06-2026

Skills

  • Patient management
  • Appointment scheduling
  • Data entry
  • Customer service
  • Confidentiality standards
  • Microsoft Office proficiency

Timeline

Front Desk Receptionist

Arundel Mills Dental Group
10.2025 - 03.2026

Server

Kelseys Irish Pub
03.2025 - 08.2025

Front desk receptionist

ProHealth Chiropractic
01.2023 - 02.2025

Partial College Credit Acquired - Medical Assistant

Lincoln Technical Institute
Sonia Hall