Self-motivated professional with extensive experience in guest services. Recognized for exceptional communication skills and meticulous attention to detail. Committed to improving patient communication and optimizing office operations.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Arundel Mills Dental Group
Hanover
10.2025 - 03.2026
Maintained patient records, ensuring compliance with confidentiality regulations to protect sensitive information.
Facilitated effective communication between patients and dental professionals, enhancing patient care and satisfaction.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Performed data entry into computer systems, ensuring accuracy of customer information for reliable service delivery.
Server
Kelseys Irish Pub
Ellicott City
03.2025 - 08.2025
Provided excellent customer service in a fast-paced pub environment.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Trained new servers on restaurant procedures and service standards.
Operated POS terminals to input orders, split bills, and calculate totals.
Front desk receptionist
ProHealth Chiropractic
North Bethesda
01.2023 - 02.2025
Coordinated communication between chiropractors, patients, and insurance providers.
Scheduled and confirmed patient appointments using chiropractic practice management software.