Summary
Overview
Work History
Education
Skills
Volunteer Girls Softball Coach
Timeline
Generic

SONIA ITHIER HOPKINS

CPC
Cameron,NC

Summary

Goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Overview

2025
2025
years of professional experience
24
24
years of post-secondary education

Work History

E&M Coder Contractor

The Coding Network
8 2021 - Current
  • Provides professional coding services at a high level of accuracy in an array of specialties and a broad range of projects to include: Internal Medicine/Family Practice, Pediatrics, HCC/Risk Adjustment, PQRS/Category II, Pathology & Laboratory, Edits
  • E&M Auditor Exam- Passing 2021
  • Delivers consistent results by prioritizing tasks effectively during periods of high workload or managing multiple projects.
  • Expedites project completion timelines with strong time management skills and adherence to deadlines.
  • Demonstrates ability to tailor to project specifications with proficiency in a multitude of EMRs while adapting to new workflows and short term changes quickly.

Senior Coder/Auditor/Internship Trainer

South East Medical Group
12.2018 - 09.2021
  • Increased coding accuracy by diligently reviewing medical documentation and applying appropriate coding for diagnosis and services.
  • Ensured accuracy in high-volume coding environment without compromising detail or compliance.
  • Created and performed the provider training course for all new MDs/PAs on accurate coding and proper documentation with focus on the Implementation of new 2021 Office Visit E&M coding guidelines.
  • Boosted team productivity, sharing knowledge through mentoring junior coders and leading training sessions for new hires and internships.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Served as resource to revenue cycle team regarding claim denial resolution and patient billing
  • Collaborated with physicians to obtain necessary documentation, improving claim approval rates.
  • Minimized errors by providing ongoing feedback to clinical staff regarding proper documentation practices.
  • Maintained up-to-date knowledge of coding guidelines and regulations, ensuring compliance across all coding activities.
  • Played key role in implementing Telehealth services, aiding in training sessions and updating coding guidelines.
  • Increased project completion rates by consistently meeting deadlines and maintaining open communication with team members.

Revenue Cycle/Coding Manager

Arthritis & Rheumatology of GA
11.2011 - 11.2018
  • Managed operations and staff for Front Office, Billing/Coding, and Prior Authorization departments
  • Built high-performance team by setting smart objectives, communication, and employee development
  • Key player in transition from private practice to multi-practice/multi-state supergroup, overseeing implementation of new EMR (NextGen), configurations and template customizations both NextGen EHR and PM services.
  • Aided in transition to ICD-10 coding system, completing AAPC course and leading implementation and training.
  • Facilitated Prior authorizations and Predeterminations for IV infusion services
  • Managed clearinghouse: claim submissions and edits, ERA importing, and payer mapping
  • Expedited claim resolution with insurance companies through clear communication and prompt follow-up actions.
  • Prepared correspondence, accounting and financial documents for analysis
  • Reconciled daily AR ledger, verified proper end month reporting, and bank deposits
  • Attended facility meetings and reported on performance.
  • Organized regular team meetings to foster collaboration, share updates on project status, and address any challenges or concerns as they arose.
  • Collaborated with pharmaceutical reps and educated staff and patients on enrollment and rebates for pharmaceutical copay assistance programs
  • Established clear performance metrics to monitor progress and drive continuous improvement within departments.
  • Conducted thorough audits of coding practices, identifying opportunities for optimization and streamlining processes.
  • Facilitated communication between coders, billers, clinicians, and administrative staff for seamless information exchange across departments.
  • Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Demonstrated commitment to ongoing professional development by attending relevant conferences.

Education

Certified Professional Coder -

AAPC
05.2001 - 11.2012

Medical Billing And Coding -

Everest College
Norcross, GA
05.2001 - 06.2011

Radiology -

Fayetteville Technical Community College
Fayetteville, NC
05.2001 - 12.2003

Skills

Expert E&M Coder

ICD-10-CM Proficient

Specialties:

  • Primary Care/Family Medicine

  • Rheumatology

  • IV Infusion

  • Pediatrics

  • Pathology and Laboratory

  • HCC Risk Adjustment

  • PQRS/Category II

Chart Auditing

Clinical documentation

HIPAA compliance

Medicare and Commercial guidelines

Revenue Cycle Management

Project Management

Training and mentoring

Workflow management

Claims processing

Claims analysis

Accounts Receivable

Reporting & Analytics

Insurance verification

Prior Authorizations

Coding appeals

Medical billing code accuracy

Teamwork and collaboration

Problem-solving abilities

Multitasking

Effective communication

Adaptability and flexibility

Time management

Self motivation

Continuous improvement

EMR systems:

  • Athena

  • Epic

  • eClinicalWorks

  • NextGen

  • All Scripts

  • ChartPath

  • AdvancedMD

  • Dr Chronos

  • Candid

  • CernerWorks

  • Excellian

  • Centricity

  • Availity

Volunteer Girls Softball Coach

As a volunteer softball coach, I'm fortunate enough to make meaningful impacts in the lives of young ladies in our local youth athletic programs by developing strong relationships with players and fostering a supportive environment for personal growth and success of young athletes.

Timeline

Senior Coder/Auditor/Internship Trainer

South East Medical Group
12.2018 - 09.2021

Revenue Cycle/Coding Manager

Arthritis & Rheumatology of GA
11.2011 - 11.2018

Certified Professional Coder -

AAPC
05.2001 - 11.2012

Medical Billing And Coding -

Everest College
05.2001 - 06.2011

Radiology -

Fayetteville Technical Community College
05.2001 - 12.2003

E&M Coder Contractor

The Coding Network
8 2021 - Current

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SONIA ITHIER HOPKINSCPC