SONIA MENDEZ
St. Cloud,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Services
Osceola Community Health Services
Kissimmee, FL
01.2024 - 08.2024
- Helping patients qualify for a discount card to be able to see the Dr.
- Verifying patients' income and family size to get them approved.
- calling patients to make appointment
Customer Service Cashier
Dollar General Market
Kissimmee, FL
08.2023 - 12.2023
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Provided excellent customer service by helping customers locate items they were looking for.
Valet Front Desk
Grand Marriott
Orlando, Florida
07.2021 - 12.2023
- Assisted customers with their luggage to and from their vehicles.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
- Ensured payment was collected from customers before returning keys or releasing vehicles.
- Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
Education
High School Diploma -
Barringer Arts High School
Newark, NJ06-2012
Skills
- Appointment Scheduling
- Insurance Verification
- Registration management
- Multitasking and Organization
- Insurance company knowledgeable
- Excellent Customer Service
- Registration and Admissions
- Fluent in English and Spanish
- Nail Tech
Certification
- Cosmotology and nail tech llicense
Languages
Spanish
Professional
english
Professional
References
References available upon request.
Timeline
Patient Services
Osceola Community Health Services
01.2024 - 08.2024
Customer Service Cashier
Dollar General Market
08.2023 - 12.2023
Valet Front Desk
Grand Marriott
07.2021 - 12.2023
High School Diploma -
Barringer Arts High School