Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Morales

Lathrop,CA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

3
3
years of professional experience
2015
2015
years of post-secondary education

Work History

Sales Associate

DDs discount store
San Jose, California
04.2017 - 03.2018
  • Assisted customers in locating merchandise throughout the store.
  • Maintained organized product displays to enhance shopping experience.
  • Processed transactions accurately at the cash register.
  • Restocked shelves and ensured inventory levels were adequate.
  • Provided product information and answered customer inquiries effectively.
  • Collaborated with team members to maintain store cleanliness and safety standards.
  • Monitored sales floor for security and loss prevention concerns.
  • Helped customers find specific products, answered questions, and offered product advice.

Server

Maru Ichi
Milpitas, California
01.2015 - 02.2017
  • Provided excellent customer service in a fast-paced dining environment.
  • Took accurate food and drink orders from patrons.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Maintained cleanliness and organization of dining area and tables.
  • Assisted in training new servers on company procedures and menu items.
  • Managed cash register operations and processed customer payments efficiently.
  • Handled customer inquiries and resolved any concerns promptly.
  • Promoted daily specials and upsold menu items to enhance guest experience.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.

Education

GED
San Jose, CA

Skills

  • Product knowledge
  • Cash handling
  • Inventory management
  • Visual merchandising
  • Customer relationship management
  • Effective communication
  • Problem solving
  • Team collaboration
  • Conflict resolution
  • Time management

Timeline

Sales Associate

DDs discount store
04.2017 - 03.2018

Server

Maru Ichi
01.2015 - 02.2017

GED
Sonia Morales