Gregory Rivera

• Welcomed guests and asked open-ended questions to best determine which products would meet needs.
• Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
• Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
• Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
• Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
• Listened to customer needs, chose appropriate products and spent time explaining each item's functions and features.

• Developed and actualized strategies to generate new revenues, drive productivity, efficiency, quality, service and cost-effective resource management.
• Implemented methods to increase profit, productivity, quality and service through proven management tactics.
• Eliminated project downtime by scheduling employees effectively to increase profit.
• Increased profits by effectively managing employees to ensure optimal productivity.

Deliver parcels to the designated address.

• Loaded and unloaded boxes and packages to move to and from the vehicle.
• Carried items weighing up to 100 pounds from the vehicle to the customer's building location.
• Drove a delivery truck or van to transport orders.
• Collaborated with team members to improve delivery processes and workflows.
• Resolving customer disputes relating to damaged goods or incorrect orders promptly and professionally.
• Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.