Sonia Rivera
Palm Bay
Summary
Bilingual, HMS, Epic Program, Athena.
Overview
2
2
years of professional experience
Work History
Medical Secretary
Pediatric In Brevard
Melbourne
10.2024 - Current
- Coordinated patient appointments and managed scheduling for pediatric consultations, enhancing patient flow and minimizing wait times.
- Maintained accurate patient records using electronic health record systems, contributing to improved data integrity and patient care.
- Supported medical staff with administrative tasks and documentation processes, ensuring compliance with healthcare regulations.
- Communicated effectively with parents regarding appointment details and medical inquiries.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
- Created new patient files when needed and ensured that all documents were properly filed in each file folder.
- Verified patient demographics and insurance information prior to each visit or procedure.
- Performed data entry tasks related to patient information into various databases.
Medical Secretary
PCC of Melbourne
Melbourne
06.2024 - 10.2024
- Coordinated patient appointments and optimized scheduling for pediatric consultations to enhance patient flow.
- Maintained accurate patient records using electronic health record systems.
- Assisted medical staff with administrative tasks and streamlined documentation processes for improved efficiency.
- Handled incoming phone calls and directed inquiries to appropriate personnel, ensuring timely response for patient needs.
- Ensured compliance with health regulations and maintained confidentiality of patient information.
Education
GED -
Camden County College
Blackwood, NJ09-1996
Skills
- Patient scheduling
- Insurance verification
- Patient appointment coordination
- Patient check-in
- Electronic health records
- Medical records management
- EMR updating
- Medical terminology
- Insurance verification
- Payment collection
- Medicare/Medicaid
- Compliance management
- HIPAA
- Patient confidentiality adherence
- Data entry
- Keyboarding
- Document preparation
- Phone reception
- Professional telephone etiquette
- Customer service
- Attention to detail
- Communication skills
- Information organization
- Medical transcription
- Document preparation
Languages
Spanish
Professional
Timeline
Medical Secretary
Pediatric In Brevard
10.2024 - Current
Medical Secretary
PCC of Melbourne
06.2024 - 10.2024
GED -
Camden County College