Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sonia Rivera

Palm Bay

Summary

Bilingual, HMS, Epic Program, Athena.

Overview

2
2
years of professional experience

Work History

Medical Secretary

Pediatric In Brevard
Melbourne
10.2024 - Current
  • Coordinated patient appointments and managed scheduling for pediatric consultations, enhancing patient flow and minimizing wait times.
  • Maintained accurate patient records using electronic health record systems, contributing to improved data integrity and patient care.
  • Supported medical staff with administrative tasks and documentation processes, ensuring compliance with healthcare regulations.
  • Communicated effectively with parents regarding appointment details and medical inquiries.
  • Answered incoming calls in a professional manner and directed them to the appropriate personnel.
  • Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
  • Created new patient files when needed and ensured that all documents were properly filed in each file folder.
  • Verified patient demographics and insurance information prior to each visit or procedure.
  • Performed data entry tasks related to patient information into various databases.

Medical Secretary

PCC of Melbourne
Melbourne
06.2024 - 10.2024
  • Coordinated patient appointments and optimized scheduling for pediatric consultations to enhance patient flow.
  • Maintained accurate patient records using electronic health record systems.
  • Assisted medical staff with administrative tasks and streamlined documentation processes for improved efficiency.
  • Handled incoming phone calls and directed inquiries to appropriate personnel, ensuring timely response for patient needs.
  • Ensured compliance with health regulations and maintained confidentiality of patient information.

Education

GED -

Camden County College
Blackwood, NJ
09-1996

Skills

  • Patient scheduling
  • Insurance verification
  • Patient appointment coordination
  • Patient check-in
  • Electronic health records
  • Medical records management
  • EMR updating
  • Medical terminology
  • Insurance verification
  • Payment collection
  • Medicare/Medicaid
  • Compliance management
  • HIPAA
  • Patient confidentiality adherence
  • Data entry
  • Keyboarding
  • Document preparation
  • Phone reception
  • Professional telephone etiquette
  • Customer service
  • Attention to detail
  • Communication skills
  • Information organization
  • Medical transcription
  • Document preparation

Languages

Spanish
Professional

Timeline

Medical Secretary

Pediatric In Brevard
10.2024 - Current

Medical Secretary

PCC of Melbourne
06.2024 - 10.2024

GED -

Camden County College
Sonia Rivera