Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sonia Suarez

Bayonne,NJ

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

4
4
years of professional experience

Work History

Team Lead

Stacy Staffing
06.2021 - 12.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Adjusted equipment to meet different productivity levels.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

Floor Associate

Amazon
03.2020 - 05.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Inspected completed installations to verify adherence to quality standards and customer specifications.

Manager

Popeye's Restaurants
11.2018 - 02.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Education

Bachelor of Arts - Criminal Justice

Kean University
Union, NJ
05.2027

Skills

  • Leadership
  • Quality Control
  • Performing Evaluations
  • Field Support
  • Team-Building Exercises
  • Collaborative Environments
  • Job Assignments
  • Retail Materials Management
  • Productivity Performance
  • Staff Meetings
  • Goal Attainment
  • Scheduling and Coordinating

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Lead

Stacy Staffing
06.2021 - 12.2022

Floor Associate

Amazon
03.2020 - 05.2021

Manager

Popeye's Restaurants
11.2018 - 02.2020

Bachelor of Arts - Criminal Justice

Kean University

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Sonia Suarez