Sonimar GUANIPA
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Talented at resolving personnel conflicts and addressing customer issues.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SERVER
Taqueria el Rodeo de Jalisco
05.2022 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
WAREHOUSE WORKER
Amazon Warehouse
10.2023 - 04.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
SERVER
Olive Garden Italian Restaurant
10.2023 - 04.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
CASHIER
Fiesta Mart
07.2021 - 01.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
CASHIER
Burger King
05.2021 - 09.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card
Education
Associate of Science - Business Administration
Lone Star College
Houston, TX05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Customer service
- Memory retention
- Professional appearance
Certification
- TABC Certificate
- Texas Food Handler Certificate
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
WAREHOUSE WORKER
Amazon Warehouse
10.2023 - 04.2024
SERVER
Olive Garden Italian Restaurant
10.2023 - 04.2024
SERVER
Taqueria el Rodeo de Jalisco
05.2022 - 10.2024
CASHIER
Fiesta Mart
07.2021 - 01.2022
CASHIER
Burger King
05.2021 - 09.2021
- TABC Certificate
- Texas Food Handler Certificate
Associate of Science - Business Administration
Lone Star College
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