Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sonja D. Armstrong

Sonja D. Armstrong

Social Worker
Sicklerville,NJ

Summary

Dedicated and compassionate Case Manager with over a decade of experience providing personalized support to vulnerable populations including children, families, and refugees. Skilled in case evaluation, resource allocation, and developing tailored intervention strategies to address emotional, behavioral and educational needs. Proven ability to collaborate with multidisciplinary teams to improve client outcomes and community well-being. Strong background in crisis intervention, safety planning and advocacy.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Refugee and Immigrant Case Manager

INSPIRITUS LUTHERAN SERVICES
12.2022 - Current
  • Guided clients with public benefits including SNAP, SSI, SSD
  • Counseled clients on available resources within the community that could help meet their needs
  • Collaborated with other service providers to ensure continuity of care for clients
  • Provided information about American customs, norms, laws and community resources
  • Representing clients needs in interactions with government agencies and other service providers
  • Conducted initial evaluations to understand individuals needs, including language proficiency, housing

Sexual Assault Victim Advocate

MARY'S PLACE OF THE COASTAL EMPIRE
01.2020 - 11.2022
  • Provided empathetic crisis intervention and counseling to survivors of sexual assault
  • Consulted with other professionals, agencies and universities to discuss therapies, treatments, counseling resources and techniques
  • Assisted in the coordination of community resources for survivors of sexual assault
  • Created a safe environment for survivors to express their feelings without fear or judgement
  • Accompanied survivors to court hearings offering emotional support and advocacy during testimony
  • Maintained strict confidentiality of victim information, upholding ethical standards while providing advocacy services.
  • Delivered training programs to local organizations on topics related to sexual violence prevention and response tactics.

Social Service Specialist

GLYNN CO. DEPARTMENT OF CHILDREN & FAMILY SERVICES
02.2017 - 12.2019
  • Responded to emergency situations involving children requiring immediate attention
  • Investigated each child's living environment to determine whether home was safe or presented risks
  • Evaluated high risk situations & took appropriate measure to ensure safety of children
  • Facilitated adoption processes and termination of parental rights as a liaison between families and government agencies
  • Developed safety plans to protect themselves from further harm
  • Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
  • Conducted home visits as part of comprehensive case management services, assessing family dynamics and living environments for potential concerns.
  • Maintained up-to-date knowledge of social service trends and best practices through ongoing professional development activities.

Americorps Service Member

UGA EXTENSION CHATHAM COUNTY
09.2014 - 12.2017
  • Collected and analyzed data to determine community program needs
  • Conducted classes and lectures on nutrition
  • Coordinated transportation arrangements for field trips or other offsite events sponsored by the 4-H club
  • Assisted with the organization of 4-H events, such as meetings and competition

Evening Reporting Center Case Manager

LA CASA DE DON PEDRO
05.2009 - 07.2013
  • Coordinated efforts with community organizations providing support services for former detainees upon release from custody
  • Provided transportation for youths being released from detention centers or transferred between facilities
  • Monitored the activities of juvenile detainees in both indoor and outdoor settings
  • Conducted home visits with juvenile on house arrest
  • Reported to juvenile justice the progression of the program

Education

MASTER OF SCIENCE - SOCIAL WORK

Walden University
Minneapolis, MN
11.2025

BACHELOR OF SCIENCE - SOCIAL WORK

Union Institute & University
Cincinnati, OH
10.2016

ASSOCIATE OF APPLIED SCIENCE - HUMAN & SOCIAL SERVICES

Essex County College
Newark, NJ
04.2008

Skills

  • Writing and verbal communication
  • De-escalation techniques
  • Confidentiality practices
  • Trauma Informed Care
  • Crisis Intervention
  • Abuse and neglect investigation
  • Neglect and abandonment reporting
  • Case Management Systems (Georgia SHINES)
  • Court testimony
  • Law enforcement interaction
  • Advocacy and Resource Coordination
  • Multidisciplinary collaboration
  • Microsoft Office Suite
  • Cultural Competence in Social Work
  • Critical thinker, able to work in a face paced environment
  • Organization and multitasking
  • Active listening

Certification

  • Child welfare certification
  • Active member of NOVA (National Organization of Victim Advocates)
  • Solution Based Case Work Certification
  • Court Appointed Special Advocate (CASA) Essex County, New Jersey, Prince Georges County, Maryland, Chatham County, Georgia
  • Americorps Member, 4 tours

Timeline

Refugee and Immigrant Case Manager

INSPIRITUS LUTHERAN SERVICES
12.2022 - Current

Sexual Assault Victim Advocate

MARY'S PLACE OF THE COASTAL EMPIRE
01.2020 - 11.2022

Social Service Specialist

GLYNN CO. DEPARTMENT OF CHILDREN & FAMILY SERVICES
02.2017 - 12.2019

Americorps Service Member

UGA EXTENSION CHATHAM COUNTY
09.2014 - 12.2017

Evening Reporting Center Case Manager

LA CASA DE DON PEDRO
05.2009 - 07.2013

BACHELOR OF SCIENCE - SOCIAL WORK

Union Institute & University

ASSOCIATE OF APPLIED SCIENCE - HUMAN & SOCIAL SERVICES

Essex County College

MASTER OF SCIENCE - SOCIAL WORK

Walden University

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