Sonja Brown
North Prince George,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Advanced Medical Support Assistant
VA Medical Center Mcguire
Richmond, VA
08.2023 - Current
- Assisted with the scheduling of patient appointments and follow-up visits via phone and in person.
- Performed administrative tasks such as filing, faxing, photocopying and scanning documents.
- Greeted patients upon arrival and directed them to their destination within the facility.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate records of patient medical history, medications, test results, and other pertinent information in electronic health record system.
Insurance Verification Specialist
Parallon Business Solutions LLC
Richmond , VA
07.2012 - 10.2022
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Posted payments to accounts and maintained records.
Research Assistant
VCU Health
Richmond , VA
12.2011 - 07.2012
- Scheduled appointments with test subjects over phone.
- Collected research data through experimentation, surveys and leading focus groups.
- Performed statistical, qualitative and quantitative analysis.
Administrative and Office Specialist
Hiram Davis Medical Center
Petersburg , VA
08.2000 - 12.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided information for patient admissions.
Education
Petersburg High School
Petersburg, VA06.1990
Skills
- Multi-line phone systems
- Verifying insurance
- Patient Scheduling
- Medical terminology
Timeline
Advanced Medical Support Assistant
VA Medical Center Mcguire
08.2023 - Current
Insurance Verification Specialist
Parallon Business Solutions LLC
07.2012 - 10.2022
Research Assistant
VCU Health
12.2011 - 07.2012
Administrative and Office Specialist
Hiram Davis Medical Center
08.2000 - 12.2011
Petersburg High School
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