Sonja Pack
Alamo,TN
Summary
Innovation Coordinator
Detailed oriented and dedicated Program Coordinator with over 4 years of experience in coordinating programming for individuals within the DIDD/ECF/ICF family. Familiar with Broad Spectrum children and Adults. Supervised House Manager and Direct Support Professional to ensure person supported had meaningful days within there life, and services properly executed along with documentation according to DIDD/ECF guidelines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Staffing Coordinator
St. Johns Community Services - TN
Jackson, TN
10.2022 - Current
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
- Provided guidance and support to managers regarding recruitment processes, including interview techniques and selection criteria.
- Collaborated with hiring managers to identify staffing needs, develop job descriptions, and define qualifications required for roles.
Residental Team Leader
St. Johns Community Services - TN
Jackson, TN
11.2021 - Current
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
- Provided guidance, support, and direction to team members in order to ensure successful outcomes.
- Facilitated communication between residential staff members in order to promote teamwork.
House Manager
Caregiver of Tennessee
Jackson
05.2021 - 11.2021
- Organized and maintained household inventory records, including supplies and equipment.
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
Program Coordinator
Caregiver of Tennessee
Jackson
05.2021 - 11.2021
- Over all Programming for ECF, Choices and DIDD clients.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Developed and implemented program activities according to established goals and objectives.
Mental Health Trainer
Madison Haywood Developmental Services
Jackson
12.2020 - 05.2021
- As a Mental Health Home Trainer I am responsible for direct support care
- Along with teaching skills that will enhance their level of independence in a home and community setting.
- Recommended changes or improvements in existing training processes as needed.
Residential House Manager
Caregivers of TN
Jackson
02.2019 - 12.2020
- Offering exceptional talent and brought great skills to team.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Communicated effectively with residents, staff and others.
Habilitation Specialist
RHA Health Services
09.2017 - 02.2019
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager
- Assisted disabled clients in any way necessary to facilitate independence and well-being
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
- Completed entries in log books, journals and care plans to document accurately report patient progress
- Conducted assessments to evaluate patient's functional abilities and identified areas for improvement.
- Developed individualized plans of care based on assessment results and goals set by the patient and family.
- Monitored patients' progress towards their goals and adjusted plans accordingly.
Education
Medical Assistant
West Tennessee Business College
Some College (No Degree) - Nursing
Dyersburg State Community College
Skills
- Problem resolution
- Strong Communication Skills
- Microsoft Office
- Program Development
- Microsoft Excel
- Training & development
- Customer service
- Report Preparation
Relocation
- Lansing, MI
- East Lansing, MI
- Murfreesboro, TN
Assessments
- Management & Leadership Skills: Planning & Execution, Familiar, 09/2020
- First Aid, Highly Proficient, 01/2019
- Project Timeline Management, Familiar, 01/2019
Certification
- CPR Instructor
- Medication Administration Certified
Timeline
Staffing Coordinator
St. Johns Community Services - TN
10.2022 - Current
Residental Team Leader
St. Johns Community Services - TN
11.2021 - Current
House Manager
Caregiver of Tennessee
05.2021 - 11.2021
Program Coordinator
Caregiver of Tennessee
05.2021 - 11.2021
Mental Health Trainer
Madison Haywood Developmental Services
12.2020 - 05.2021
Residential House Manager
Caregivers of TN
02.2019 - 12.2020
Habilitation Specialist
RHA Health Services
09.2017 - 02.2019
Medical Assistant
West Tennessee Business College
Some College (No Degree) - Nursing
Dyersburg State Community College
- CPR Instructor
- Medication Administration Certified
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