Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonja Williams

Montgomery

Summary

Dynamic Foodservice Manager with a proven track record at Montgomery County Public Schools, excelling in staff leadership and customer service. Enhanced operational efficiency through effective inventory management and food safety protocols, resulting in improved resident satisfaction. Skilled in cross-training staff and developing strong team dynamics to foster a positive work environment.

Overview

23
23
years of professional experience

Work History

Foodservice Manager

Montgomery County Public Schools
08.2005 - Current
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
  • Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
  • Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.

Home Supervisor

Group Home
02.2002 - 12.2005
  • Enhanced resident satisfaction by implementing personalized care plans and coordinating daily activities.
  • Maintained a clean and safe living environment by enforcing health and safety standards.
  • Developed strong relationships with community organizations to increase resources available to residents.
  • Coordinated transportation services for medical appointments or outings, ensuring timely arrivals and departures.

Education

Associate of Arts - Childcare

Trenholm State Technical College
Montgomery, Al
05-1994

Skills

  • Customer service
  • Food storage
  • Staff supervision
  • Staff leadership
  • Cross-training staff
  • Team development
  • Food presentation
  • Food preparation
  • Ordering supplies
  • Production records
  • Purchasing
  • Nutrition
  • Kitchen operations management
  • Food safety management

Timeline

Foodservice Manager

Montgomery County Public Schools
08.2005 - Current

Home Supervisor

Group Home
02.2002 - 12.2005

Associate of Arts - Childcare

Trenholm State Technical College

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