Sonny Gibson
San Diego,CA
Summary
Dedicated server with proven success in enhancing customer experiences and optimizing team collaboration. Recognized for strong communication skills and proactive guest relations management.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Server
Pèpe International, Inc
Carmel-by-the-Sea, California
05.2025 - Current
- Delivered prompt, courteous service to enhance customer satisfaction across two restaurants.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
- Coordinated with fellow servers to streamline workflow during peak hours, ensuring timely service.
Server
The Fish House Bar and Grill
Santa Cruz, California
01.2022 - 07.2025
- Collaborated with kitchen staff to effectively accommodate special dietary requests, enhancing guest satisfaction.
- Trained new staff members on restaurant procedures and service standards.
- Tracked stock levels and notified management to streamline inventory management processes.
- Participated in team meetings to discuss service improvements and operational efficiency.
Server
The Whole Enchilada Restaurant
Moss Landing, California
08.2017 - 04.2020
- Provided prompt, courteous service, ensuring positive customer dining experiences.
- Upheld cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
- Processed customer orders efficiently using point-of-sale systems.
- Assessed dining area for customer needs, proactively offering assistance to enhance satisfaction.
Education
Bachelor of Science - Business Administration
California State University, Monterey Bay
Seaside, CA05-2025
Skills
- Customer service
- Team collaboration
- Inventory management
- Employee training
- Project management
- Process improvement
- Communication skills
- Sales techniques
- Guest relations management
- Responsible beverage service
- Shift management
- Point of sale (POS) system operations
Certification
California Food Handlers Card
Timeline
Server
Pèpe International, Inc
05.2025 - Current
Server
The Fish House Bar and Grill
01.2022 - 07.2025
Server
The Whole Enchilada Restaurant
08.2017 - 04.2020
Bachelor of Science - Business Administration
California State University, Monterey Bay