Summary
Overview
Work History
Education
Skills
Accomplishments
Employee of the month and team player award
Work Availability
Timeline
StoreManager

Sonya Anderson

Manager
Buffalo,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

14
14
years of professional experience

Work History

Store Manager

Speedway Gas Station
Tonawanda, NY
10.2022 - 03.2023
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Assistant Manager

Joes Kwik Mart
Lancaster, NY
02.2021 - 10.2022

I organized the store, set up displays and new polygraphs, lottery, gas prices changes, ordering for the store, food, products, cigarettes, blue rhino and lottery. Speak with reps, stocked cooler when delivery drops of in the middle of the floor and leave from cooler, plus, open the store. Handle customer and co-workers complaints and daily task. Handle Cash-register and diesel machine. Up-sale products out for the month. Promote loyal card with incentives. Up for employee of the month. I also ran my own store for three weeks while General Manager was out on leave.

Commercial Roofing

Local 74 Elmer Davis
Buffalo, NY
01.2017 - 10.2021

Commercial roofing, EPDM, buildup, tremco, coating, driver, load and unload, warehouse, inventory, welding, drains.

  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Managed inventory of roofing supplies and materials.
  • Adhered to all safety practices for personal and team protection.
  • Removed and disposed of old roofing materials.

Medical Assistant

Kaleida Health Buffalo General Hospital
Buffalo, NY
01.2013 - 06.2017
  • Performed medical records management, including filing, organizing and scanning documents.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Collected and documented patient medical information such as blood pressure and weight.

Certified Medical Assistant

Georgia Pain Physicians
Marietta, GA
05.2009 - 11.2013

Check patients in, review their medical history, procedure and discharge form.

Check blood sugar, blood pressure, temperature following an Insert of an IV for those under M.A.C.

Set up a sterile field with instruments, draw up medications and label. Set out the doctor's lead and sterile wear, Began to prep the patient.

Prepare the set up of the c-arm machine PRN with knowledge of an RFA/Ablation machine.

Education

Diploma - Medical Assistant

Everest Institute - Atlanta Downtown
Atlanta, GA
04.2009

Skills

  • ADP Workforce Now
  • Microsoft Windows
  • Time Management
  • Inventory Management
  • Accurate Cash Handling
  • Microsoft Excel
  • Employee Motivation
  • Customer Service
  • Mentoring
  • SAP
  • Merchandising
  • Team Leadership
  • Manage Contracts
  • Microsoft Outlook
  • Sales Activities
  • Order Supplies
  • Shift Checklists
  • Goals and Performance

Accomplishments

Employee of the month and team player award

Employee of the month and team player award

Employee of the month at Joe’s gas station

Team player award at Georgia pain physicians

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Store Manager

Speedway Gas Station
10.2022 - 03.2023

Assistant Manager

Joes Kwik Mart
02.2021 - 10.2022

Commercial Roofing

Local 74 Elmer Davis
01.2017 - 10.2021

Medical Assistant

Kaleida Health Buffalo General Hospital
01.2013 - 06.2017

Certified Medical Assistant

Georgia Pain Physicians
05.2009 - 11.2013

Diploma - Medical Assistant

Everest Institute - Atlanta Downtown
Sonya AndersonManager