Sonya Ford
Warrior
Summary
Detail-oriented Health Information Management Clerk with expertise in clinical coding, HIPAA regulations, and data management. Proven track record of enhancing data accuracy and compliance through effective quality assurance measures.
Overview
1
1
Language
18
18
years of professional experience
Work History
Health Information Management Clerk
Bradford Health Services
Birmingham, AL
02.2017 - 09.2025
- Managed patient health records ensuring data accuracy and compliance with regulatory standards.
- Coordinated the intake and processing of medical documentation to enhance data entry efficiency.
- Trained new staff on electronic health record systems, improving team competency and workflow consistency.
- Implemented quality assurance measures to streamline records management processes and reduce errors.
- Collaborated with healthcare professionals to ensure accurate clinical coding and billing practices.
- Assisted in developing policies for information security, enhancing patient confidentiality protocols.
- Improved patient data accuracy by thoroughly reviewing and validating medical records.
- Assisted in quality improvement initiatives aimed at optimizing healthcare delivery and patient outcomes through effective information management processes.
- Ensured timely access to accurate patient information for medical professionals, contributing to better patient care.
- Maintained strict adherence to confidentiality guidelines when handling sensitive patient data, upholding ethical standards within the workplace.
- Collaborated with clinical staff to ensure proper documentation practices, resulting in improved overall record keeping.
- Reduced errors in medical coding through diligent verification and cross-checking of codes assigned by providers.
- Performed regular audits of medical records for compliance with regulatory requirements, maintaining a high level of data integrity.
- Assisted in the transition to electronic health record systems, reducing paper waste and improving information accessibility.
- Trained new employees on health information management procedures, ensuring consistent performance across the team.
- Managed release-of-information requests, safeguarding patient privacy while providing necessary data to authorized individuals.
- Developed strong working relationships with colleagues from various departments, fostering effective collaboration within the organization.
- Upheld HIPAA regulations and standards for protecting patient information.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Retrieved medical data for physicians and patients.
Quality Control Technician
Buds Best Cookies
Birmingham, AL
01.2008 - 02.2017
- Executed product testing protocols, identifying defects and inconsistencies in batches.
- Conducted quality inspections on production lines to ensure compliance with industry standards.
- Collaborated with production teams to troubleshoot quality issues, enhancing operational efficiency.
- Developed and maintained detailed documentation of inspection results and corrective actions.
- Trained new team members on quality control procedures and safety protocols.
Education
High School Diploma -
Educators Inc. Private Christian Schools
Rockledge, FL11-2022
Skills
- Clinical coding
- HIPAA regulations
- Data management
- Records organization
- Attention to detail
- Critical thinking
- Communication
Languages
English
Native or Bilingual
Timeline
Health Information Management Clerk
Bradford Health Services
02.2017 - 09.2025
Quality Control Technician
Buds Best Cookies
01.2008 - 02.2017
High School Diploma -
Educators Inc. Private Christian Schools