William Hurt
Williamsburg,Virginia
Summary
Energetic Public Servant dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in the E2 e-goverment travel system.
Overview
7
7
years of professional experience
Work History
Driver
Crumbl Cookies
02.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Postal Carrier
United States Postal Sevice
11.2023 - 12.2023
- Planned and cased mail in sequence of delivery for designated route.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Distributed mail on foot to residences and businesses, delivering to approximately 200 customers per shift.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Remote Patient Specialist
AMC Health
11.2020 - 12.2022
- Organized patient records and database to facilitate information storage and retrieval.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Taught patients and families to use at-home medical equipment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Barista Shift Supervisor
Starbucks
03.2017 - 11.2020
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
Census Ennumerator
US Census Bureau
03.2020 - 10.2020
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
Political Field Organizer
Democratic Party Of Virginia
08.2018 - 11.2019
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
Education
Bachelor of Arts - Political Science
Virginia Commonwealth University
Richmond, VA12.2015
Bachelor of Arts - History
Virginia Commonwealth University
Richmond, VA12.2015
Associate of Science - Social Sciences
Thomas Nelson Community College
Hampton, VA05.2013
Skills
- Administrative Arrangements
- Project Management
- Customer Relations
- Inventory Management
- Data Collection
- Implementation Strategies
- Compliance Requirements
- Operational Efficiency
- Report Analysis
- Time Management
Timeline
Postal Carrier
United States Postal Sevice
11.2023 - 12.2023
Driver
Crumbl Cookies
02.2023 - Current
Remote Patient Specialist
AMC Health
11.2020 - 12.2022
Census Ennumerator
US Census Bureau
03.2020 - 10.2020
Political Field Organizer
Democratic Party Of Virginia
08.2018 - 11.2019
Barista Shift Supervisor
Starbucks
03.2017 - 11.2020
Bachelor of Arts - Political Science
Virginia Commonwealth University
Bachelor of Arts - History
Virginia Commonwealth University
Associate of Science - Social Sciences
Thomas Nelson Community College
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