Sonya Livchitz
Conroe,TX
Summary
Hardworking and driven sales professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales.
Overview
8
8
years of professional experience
Work History
Sales Manager
Auto Boutique Service & Sales LLC
2010.05 - 2016.07
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Produced contracts, reports, letters, and proposals for clients.
- Resolved customer issues quickly and managed over 60+ accounts to increase sales and meet quotas.
- Prepared merchandise for sales floor by pricing or tagging
- Grew sales and boosted profits.
- Engaged with customers to build rapport and loyalty
- Provided positive first impressions to welcome existing, new and potential customers
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options
- Processed accurate credit, debit, check and cash sales transactions for more than 60 customer orders per day.
- Listened to customer needs and desires to identify and recommend optimal products
- Managed efficient cash register operations
Salesperson
Absolute Motors Inc.
2008.12 - 2010.05
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Developed and grew leads through repeat business and customer referrals.
- Increased sales and customer satisfaction through personalized servicing
- Balanced and organized cash register by handling cash and batching credit machine.
- Listened to clients and introduced solutions to satisfy business and personal needs
- Prepared merchandise for sales floor by pricing or tagging
- Provided positive first impressions to welcome existing, new and potential customers
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Grew sales and boosted profits.
Education
No Degree - Early Childhood Education
Purdue University Calumet
Hammond, INSkills
- Sales Quota Management
- Customer Complaint Resolution
- Networking Events
- Aftermarket Sales
- Sales Tracking
- Customer Service and Assistance
- Sales Targeting
- Professional Integrity
Languages
Russian
Native or Bilingual
Timeline
Sales Manager
Auto Boutique Service & Sales LLC
2010.05 - 2016.07
Salesperson
Absolute Motors Inc.
2008.12 - 2010.05
No Degree - Early Childhood Education
Purdue University Calumet
Similar Profiles
Isaiah InestaIsaiah Inesta
Customer Service Representative at Maxx Auto Sales & Service LLCCustomer Service Representative at Maxx Auto Sales & Service LLC
Karzan RashidKarzan Rashid
Manager at Cartime Auto Sales and ServiceManager at Cartime Auto Sales and Service
Kelly McneilKelly Mcneil
Small Business Owner at Quality Auto Service & Sales LtdSmall Business Owner at Quality Auto Service & Sales Ltd