Sonya McClendon
Stone Mountain,GA
Summary
Experienced owner-operator with a background in personal care services, care coordination, client intake, and service scheduling. Strong record keeping, billing reconciliation, and compassionate customer service support smooth daily operations.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Just Love Care Provider
Shreveport, Louisiana
04.2013 - 12.2020
- Oversaw daily operations of a personal care service business, acting as primary contact for clients, families, and caregivers to ensure quality service delivery.
Provided professional and compassionate customer service while addressing questions ,concerns, service related issues.
Engaged with clients and families via phone, email, and in-person to assess needs and provide tailored support.
Education
Medical Coding And Billing
Bryan University
Phoenix, AZ09-2026
Skills
- Care coordination
- Client intake
- Service scheduling
- Quality assurance
- Operational management
- Financial management
- Record keeping
Timeline
Owner/Operator
Just Love Care Provider
04.2013 - 12.2020
Medical Coding And Billing
Bryan University