Sonya Poremski
Certified Medical Assistant
Rutland,VT
Summary
Hardworking flexible employee with customer service, multitasking and time management abilities. Devoted to giving every client a positive and memorable experience. Highly organized and proactive with team-oriented mentality with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
7
7
years of professional experience
Work History
Patient Access Center/Call Center Representative
Community Health Center
RUTLAND, VT
09.2017 - 09.2022
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Communicated financial obligations to patients and collected fees at time of service.
- Explained various admission forms and policies, acquiring signatures for consent.
- Applied HIPAA privacy and security regulations while handling patient information.
- Collaborated with clinical and administrative staff to meet patient needs.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Explained policies, procedures and services to patients.
- Developed effective working relationships with team members across multiple departments.
Education
Some College (No Degree) - Billing and Coding
Vermont State University
Montpelier, VTSome College (No Degree) - Medical Assistant
Stafford Technical Center
Rutland, VTSkills
- Insurance company knowledgeable
- Appointment scheduling
- Regulatory compliance
- Payment processing
- Active listening
- Communication
- First Aid/CPR
- Decision-making
- Proficiency in Microsoft word - excel, Allscripts, Medent, Cerner, RIS Software
Timeline
Patient Access Center/Call Center Representative
Community Health Center
09.2017 - 09.2022
Some College (No Degree) - Billing and Coding
Vermont State University
Some College (No Degree) - Medical Assistant
Stafford Technical Center
Similar Profiles
Samantha MilliganSamantha Milligan
Bilingual Behavioral Health Clinician at Community Health CenterBilingual Behavioral Health Clinician at Community Health Center
Tulay PakerTulay Paker
Volunteer Patient Assistant at Community Health CenterVolunteer Patient Assistant at Community Health Center
Dr. Paras Rameshbhai VaishnavDr. Paras Rameshbhai Vaishnav
Medical Officer-Doctor at Community Health CenterMedical Officer-Doctor at Community Health Center