Sonya Rouse
Houlton
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Bangor Publishing Company
11.2021 - Current
Patient Service Representative
Katahdin Valley Health Center
07.2018 - 11.2021
- I'm a Patient Service Representative, I work in a busy Clinic, checking patients in and out of appointments, registering new patients, taking co-pays, payments etc.
Office Manager
Purple Empire Home Care
10.2016 - 06.2018
- Making schedules, looking over clients & employees for their needs, doing intakes & doing interviews, filing paperwork, Billing, & payroll
Home Health Aide
Alpha One Presque Isle
05.2014 - 01.2018
- Take care of client in their home, assisting with bathing, housekeeping, errands, grocery shopping.
Assistant Manager
Dollar Tree
08.2016 - 10.2016
- Open & closing store, looking over employees, placing orders, filing paperwork, banking, took in freight
Cashier
Dollar Tree
03.2016 - 08.2016
- Assisted with setting up the store, assisted customers.
Receptionist
East Grand Health Center
01.2015 - 10.2015
- Assisted patients with checking in and out of appointments, answered the telephone, scheduled appointments, pulled & prepared charts, filled charts, collected patient's co-pays, and payments on accounts. Also was a fill in Certified Nurse's Assistant, checked patient's into room, did vitals, got them ready to be seen by the doctor.
Education
High school diploma - General
Houlton Higher Education Center
Houlton, ME01.2011
Skills
- Front Office
- Front Desk
- Customer Service
- EMR Systems
- Medical Office Experience
- Medical Scheduling
- Office Management
- Insurance Verification
- Patient Care
- HIPAA
Certification
CPR/First Aid
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer Service Representative
Bangor Publishing Company
11.2021 - Current
Patient Service Representative
Katahdin Valley Health Center
07.2018 - 11.2021
Office Manager
Purple Empire Home Care
10.2016 - 06.2018
Assistant Manager
Dollar Tree
08.2016 - 10.2016
Cashier
Dollar Tree
03.2016 - 08.2016
Receptionist
East Grand Health Center
01.2015 - 10.2015
Home Health Aide
Alpha One Presque Isle
05.2014 - 01.2018
High school diploma - General
Houlton Higher Education Center
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