Sonya Scigliano
Kingston,MA
Overview
6
6
years of professional experience
Work History
Account Manager
Wicked Good Greetings
06.2023 - Current
- Increased client satisfaction through building strong relationships and addressing their needs in good timing.
- Successfully resolved issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Drove revenue growth by identifying new business opportunities within existing accounts.
Beverage Cart Server
BONITA BAY CLUB
10.2022 - 05.2023
- Collaborated with team members to ensure seamless operations on busy days, contributing to overall productivity.
- Enhanced customer satisfaction by providing timely and efficient beverage service to golf course patrons.
Hostess
Backwater Jacks
09.2022 - 05.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Social Media Manager
Florida Junior Blades
10.2022 - 04.2023
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of informative and visually appealing content.
- Monitored social media trends and emerging platforms, adopting new strategies to keep followers engaged.
Hostess
Waterfront Bar and Grill
03.2021 - 08.2022
Hostess/Busser
Martinis Restaurant
09.2019 - 03.2020
Cashier/Food Prep
Sawtelles
06.2018 - 09.2019
Education
Bachelor's degree - Communications
Florida Gulf Coast University
Fort Myers, FL05-2026
Skills
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Account Management
- Networking skills
- Social Media Management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Account Manager
Wicked Good Greetings
06.2023 - Current
Social Media Manager
Florida Junior Blades
10.2022 - 04.2023
Beverage Cart Server
BONITA BAY CLUB
10.2022 - 05.2023
Hostess
Backwater Jacks
09.2022 - 05.2023
Hostess
Waterfront Bar and Grill
03.2021 - 08.2022
Hostess/Busser
Martinis Restaurant
09.2019 - 03.2020
Cashier/Food Prep
Sawtelles
06.2018 - 09.2019
Bachelor's degree - Communications
Florida Gulf Coast University
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